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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

June 24, 2023

Problem not solved. Service writer not following up with requested help. Need to have vehicle towed back to dealership at $1000.00 More

by RICK@RBORBA.COM
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Adrian Vasquez
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June 24, 2023

Richard was so helpful! Took care of everything my car needed and got it back to me early! I was going to original dealer for service - I’ll be going to Truck City for serv More

by KP10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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Jun 26, 2023 -

Truck City Ford responded

Richard is a top staff member and works to get the job done right the first time. the entire team is dedicated to providing excellent customer service in a timely manner. We appreciate your trust in Truck City Ford, and will work hard to continue to earn it.

June 24, 2023

I've been buying from Truck City Ford since 1985 and I keep coming back because sales and service have always been outstanding. More

by MLJR1598
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Truck City Ford responded

We appreciate the kind words in your review, and are proud to able to retain customers for such a long period. Our teams are dedicated to proving excellent customer service in a timely and professional manner. Thanks for your loyalty, and your rating.

June 23, 2023

Truck City Ford has provided great customer service. I would reommend Truck City Ford to others. More

by MREYES3_99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Truck City Ford responded

Thanks for providing us some feedback on your visit to Truck City. Great customer service is our goal in addition to changing the public perception of the auto industry. We appreciate the time and the rating.

June 23, 2023

Love my Bronco! ! It has everything I ordered and they treated me so well. I'm so happy More

by Inez Garcez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Jason Harper
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Jun 26, 2023 -

Truck City Ford responded

Congrats on your Bronco....they are the vehicle of the future and highly sought after in the area. We pride ourselves on providing exceptional customer service, and the Service group is always available to help with post sale details. Thanks for the five star rating.

June 23, 2023

Service writer understood the issue and was able to get issue resolved even though the tech couldn’t reproduce the problem. Good service performed in a timely manner with free shuttle service to get to and More

by NICKWBAKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Heuser
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Jun 26, 2023 -

Truck City Ford responded

We appreciate the feedback on your service at Truck City, and the team works tirelessly behind the scenes to ensure the work is done right on the first visit tor customers. Thanks for letting us know you were treated well, and satisfied with your transacton.

June 23, 2023

Robert was super helpful in getting my vehicle repaired timely. The service was excellent and I will be back. More

by RQUARANTO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert L.
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Jun 26, 2023 -

Truck City Ford responded

Good quality service for all customers is one of our goals, and will will continue to ensure we are providing that. Our team is dedicated and well versed in their work for the customer. We appreciate your business, and the five star rating.

June 23, 2023

Superb service! I've been a TCF customer for over 20 years. Nate was great! More

by SCOTT.GREESON.SR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Truck City Ford responded

Scott, your review lets the dealership and others know that we are committed to delivering great service and an excellent customer experience. Your loyalty makes our day , and we will continue to work hard to keep your business. Thanks for the five star rating.

June 23, 2023

Very helpful with everything & great on communication with explaining what was going to be needed for my car More

by ESCOBEDOJESSICA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
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Jun 26, 2023 -

Truck City Ford responded

Jessica, we are grateful for your review and continued support of Truck City Ford. Our teams are among the best in the state, and work hard to ensure the trust from our customers is always top notch. Thanks for your business and your rating.

June 23, 2023

very quick easy reliable service. online booking is very good as well. They kept me up to date with my service time completion More

by JEMCCOY3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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Jun 26, 2023 -

Truck City Ford responded

We pride ourselves on having a commendable service group always looking for ways to improve the customer experience. Our entire dealership will work hard to earn and keep your business. We appreciate your business and the five star rating.

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