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Truck City Ford

Buda, TX

4.9
2,834 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,834 reviews

June 18, 2023

Excellent buying experience. Our sales representative (Freddy Brown) was outstanding. He work with us through the ordering process an kept us informed throughout the build proces More

by dayers705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Freddie Brown
Jun 19, 2023 -

Truck City Ford responded

We love to get such positive feedback from a customer, and always look for ways to improve our service and the customer experience. We are working passionately to change the public perception of the auto industry. Monitoring our ethical business practices is at the top of the list at all our stores. Thanks for your rating

June 18, 2023

Truck City Ford is an outstanding, no high pressure and very personable dealership. While waiting 874 days for my Bronco to arrive, anytime I had a question about the process, I could call and they treated More

by JBOUNDS1
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Trevino, Jeremy Harper, Eddie Haddad, Stephen Polasek
June 18, 2023

The staff is very friendly and helpful. Richard was very polite and made sure I was comfortable. The work was done quickly. Thank you! More

by CITYMOUSEBUFFY84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard SERVICE
Jun 19, 2023 -

Truck City Ford responded

Thanks for sending us your review on your Truck City Service work. We continue to update our processes to enhance the customer experience. The team works together to deliver the work on time and right the first time. We appreciate your time, your business, and your rating.

June 17, 2023

Truck City and Richard took great care of me, kept me informed and delivered as promised. More

by JSPIGELMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
June 16, 2023

Service advisor did a great job of addressing my concern and gettting it repaired in a timely manner! More

by Bronco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 19, 2023 -

Truck City Ford responded

Thanks for your business, and your review. The team works hard to keep the ball rolling for the customer while providing constant feedback and updates. We appreciate your review and look forward to the next opportunity to do some work for you.

June 16, 2023

Polite. Professional. Richard went out of his way to offer all the services provided by the Ford dealership. I will definitely return to have my car mainte More

by JOHNEARL29A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Jun 19, 2023 -

Truck City Ford responded

Thanks for sending us feedback for your recent service experience. We appreciate your business, and your time to write us. We would lvoe to be your service dealer for any vehicles you may have or purchase in the future.

June 16, 2023

The whole process was easy and smooth. From the people being proactive about giving me a heads up about a recall, to the people scheduling the appoint and lastly the technician that came t More

by Omar Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 19, 2023 -

Truck City Ford responded

Omar, thanks for the feedback and your review. The Mobile Service techs are dedicated to getting the work done right, and making it timely and convenient for their customers. Thanks for your five star rating.

June 16, 2023

Awesome service they are the best in Texas never go anywhere else thank you all yay More

by DJPERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan, Brian Garcia
Jun 19, 2023 -

Truck City Ford responded

We are never short on good reviews for Scott Jordan! He is the cream of the crop for service advisors, and is in high demand. We thank you for your time, your business, and the review. We use these to make changes as needed to improve the customer experience.

June 16, 2023

Scott, in the group in the service department are the best I have ever experienced in 35 years of buying vehicle's. They make you feel like family when they service your vehicle. I recommend this group t More

by JOHN@TAYLORJT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Jun 19, 2023 -

Truck City Ford responded

John, Scott has recommendations daily by his current customers, but works just as hard for any new customers. he is a true professional, and know his role very well. He is updating customers as the work progresses, and is in high demand.

June 16, 2023

Muy buen servicio Siempre tienen espacio para mi sus empleados. Muy amables te explican muy bien More

by LELY.MARTINEZ1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario fuentes
Jun 19, 2023 -

Truck City Ford responded

gracias por su revisión de su experiencia reciente, el equipo trabaja arduamente para que la transacción sea simple y transparente. Trabajamos arduamente para mantener la comunicación actualizada a medida que se realiza el trabajo.

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