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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,827 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,827 reviews

June 13, 2023

Very much enjoyed my experience at Truck City Ford. Robert was wonderful and kept me up to date with my service trip. Waiting area had drinks and a place for me to work which was great. Overall a great More

by JUSTIN_FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 15, 2023 -

Truck City Ford responded

Justin, we appreciate your feedback and the five star rating. The team at Truck City will continue to work for your business and your loyalty. We use all feedback to spot areas that need improving, and will enhance the customer experience.

June 13, 2023

TRF took great care of me when the dealership I bought my car from wouldn't!!! More

by KERRYCLARK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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Jun 15, 2023 -

Truck City Ford responded

Thanks for your business, and your five star rating.

June 10, 2023

Great people. Mario Fuentes is amazing. Honestly it’s Mario that keeps me brining in my fleet vehicles. I have known him for years and trust him. More

by SHAWNLMCADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes , John Jones, Tim King
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Jun 12, 2023 -

Truck City Ford responded

Thanks for your business, and the rating. We will continue to work hard to be your service dealer. Thanks for the 5 star rating.

June 10, 2023

This was one of the easiest car purchases I've ever made. Everyone was friendly and helpful. More

by LWHITEAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jones, Stephen Polasek
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June 09, 2023

As anew employee I NEVER expected a bill for the service I had done to be as high as it was. Next time I think I'll just take a day off work, without pay and do the work myself and maybe even with parts fro More

by DTW_5
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adrian
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June 09, 2023

Thanks to Eddie, John and Charles for pleasant experience with my purchase. They did their best to not only treat me as a good return customer, but now as customer/employee. More

by NICHOLAS337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Eddie Haddad
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Jun 12, 2023 -

Truck City Ford responded

What a great recommendation for Truck City. Eddie is a true professional, and works with all the depart6ments involved to get the best experience for his customers. Loyal customers keep us on our toes, and we appreciate your time, your business, and the rating.

June 09, 2023

I did not have a bad experience. Was offered a couple of hats but never got them. But that’s ok - not trying to get anything for free. More

by MARCAPOTTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Frisinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
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Jun 09, 2023 -

Truck City Ford responded

Thanks for your business, and sorry we dropped the ball on the caps we offered. We appreciate your business and your time. We are as close as a phone call for any future needs.

June 09, 2023

Mike and Eddie were very helpful in getting our vehicle fixed quickly. Very appreciative of their help and hard work! More

by JSCHIEV03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haddad
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Jun 12, 2023 -

Truck City Ford responded

The team at Truck City will work hard to get your vehicle in and out in a timely manner with the work done right the first time. Thanks for your business, and we appreciate the five star rating.

June 09, 2023

Always friendly, caring and always looking out for the best service for customers. Been a customer for the past 28years and don't plan on changing. More

by GEORVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Truck City Ford responded

Long term customers become the "meat and potatoes" of any dealership, and we are no exception. Your business, your time and your feedback give us options to improve the customer experience and help change the perception of the auto industry. Thanks for the feedback, and your business.

June 08, 2023

Eddie and the team as always answered all my questions and left the decision of the purchase up to me. No pressure truck city Ford makes a necessary evil of purchasing cars today a pleasant experience. More

by NICHOLAS337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Eddie Haddad
Report | Print
Jun 09, 2023 -

Truck City Ford responded

We appreciate your time and your business. Reviews such as yours gives us an opportunity to hone our processes to achieve a better customer experience. We will continue to work hard to keep your business, and thanks for the rating.

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