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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,836 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,836 reviews

June 07, 2023

Truck city ford is very hood and making the costumer feel heard. They also are attentive to the details of what you bring your vehicle in for. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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June 07, 2023

The service was easy to schedule and the texts telling me the work was done was convenient. More

by ROBCO5150
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 09, 2023 -

Truck City Ford responded

Thanks for giving us some feedback on your service appointment. We will use this to improve and provide an exceptional customer experience. We appreciate your rating.

June 07, 2023

Scott Jordan was very friendly and I was in and out in less than 30min. More

by JULIO6
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Jun 09, 2023 -

Truck City Ford responded

Thanks for your feedback and the five star rating. We use this to improve our processes where we are not delivering the best possible experience.

June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2023

Purchased a used F250 from Truck City Ford on June 1st. Salesman Freddie Brown was top notch. He showed me several vehicles that were in my price range and let me test drive one all the way up to Riata F More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Harper and Lori at the front desk., Jeremy Harper, Freddie Brown
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June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2023

I like the company it has I a lot of good thing going for it including the staff. More

by CHRISLEOTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Jason Harper
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Jun 02, 2023 -

Truck City Ford responded

Your feedback and review helps us keep our focus in the right area, and work for continued better performance. Thanks for your business and the rating.

June 01, 2023

Service was great fast and done good, easy to talk with had many options to reach advior he called and also texted so I wouldnt miss anything. Good communication also liked they had snacks. More

by Lelaflor79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danial
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Jun 02, 2023 -

Truck City Ford responded

WE work hard to enhance the service experience and to help change the public perception of the auto industry as a whole. We keep the customers informed, and continue to work behind the scenes for constant improvment. We appreciate your business and the rating.

June 01, 2023

Excellent turn around time. Quality work. Friendly staff. Answered all of our questions and helped us with getting an extended warranty plan. More

by RBANGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Trevino, Scott Jordan
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Jun 02, 2023 -

Truck City Ford responded

Thanks for the feedback as we continue our quest to change the public perception of the auto industry. The team works hard to be transparent in all our business dealings, and to enhance the customer experience. We appreciate your business, and are as close as a phone call for any needs.

June 01, 2023

Nate always bring top notch customer service when i take my truck to tuck city ford on buda texas. More

by stephen.vanderbilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Truck City Ford responded

Thanks for your business and the five star rating. Nate is one of a kind Service Advisor, and is a top performer. We appreciate your loyalty, and call us for any future needs.

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