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Truck City Ford

Buda, TX

Overview
Employees
Reviews
Vehicles
4.9
2,834 Reviews
We are conveniently located at 15301 Interstate Highway 35, Buda, TX 78610, just outside of Austin. If you're coming from Austin, take Interstate 35 South and then Exit 220. Turn left at the overpass, and then head north on Frontage for about a block, and we'll be waiting for you on your right! If you're visiting from San Marcos or New Braunfels, take Interstate 35 North and then Exit 220. After the traffic light, keep going straight on Frontage road until you see us on the right. For those around Bastrop, get onto TX-21 W to Niederwald. From there, continue on FM2001. Turn right on S IH 35 Frontage Road and we'll be to your right!
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15301 I-35

Buda, TX

78610

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Showing 2,834 reviews

May 24, 2023

As always Marion Fuentes does a great job of customer satisfaction. He makes LJF the best ford dealership hands down. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
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May 23, 2023

Valet pickup and delivery service made scheduling the work a snap. Scheduling staff and driver were courteous and professional. More

by CKOEHN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Miranda
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May 24, 2023 -

Truck City Ford responded

We appreciate your business, your time and the rating. We work hard to be customer centric providing high quality experience. Thanks for your business.

May 23, 2023

I called wile bike and was fortunate enough to get ahold of Oscar i had a filling fords would come in and people wouldn’t be able get so i told him keep a look out and he had found 2 that were not quite wha More

by RALPHREECE8
Recommend Dealer
Yes
Employees Worked With
Oscar/ Anita give 5 stars , Jeremy Harper
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May 24, 2023 -

Truck City Ford responded

Congratulation on your truck purchase. We appreciate your business, and glad that Oscar was able to secure the truck that met your expectations for a good deal. We work hard to keep the transaction simple and transparent for the customer. We are glad to be your dealer of choice, and are here for any service needs you may encounter as well.

May 23, 2023

Excellent communication and quality work. Robert in service was very professional ans easy to work with. More

by MALAZZORANDY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
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May 23, 2023

Trying to get a recall fix completed but I will have to make a third trip to your dealership for this issue. The first time I scheduled an appointment but when I arrived at the dealership, I was told th More

by GAS99
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Jordan
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May 23, 2023

I was in for a recall and it was accomplished just as I was told. Everyone was very friendly and helpful. More

by JDFOX50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim King
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May 22, 2023

Everything went great. The service was done in a timely matter and I was able to pickup my truck the next day. More

by JOEWIL34
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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May 24, 2023 -

Truck City Ford responded

Thanks for letting us know that we are doing the right things, and meeting the customer expectation. Our service team works hard to keep you in the loop, and meet the recommended timelines for the work. Thanks for your business.

May 22, 2023

Fast service for rental. Approval for extended warranty then ordering parts to very long. Communication could be better during process of repairs. Overall great service! More

by TDELEON5377
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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May 24, 2023 -

Truck City Ford responded

Thanks for your review and your feedback. We take every review seriously, and I will send the message up to leadership. We are trying to change the public's perception of the auto industry, and work to keep all transactions simple and transparent. We will use this constructive criticism as an opportunity to improve our processes. Thanks for your business.

May 22, 2023

Service and mechanics team are very professional. They dealt with my car problems promptly and professionally, I felt like my car was in great hands at all times. More

by VIVIANA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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May 24, 2023 -

Truck City Ford responded

Thanks for taking time to provide some feedback, and let us know what we are doing right for the customer. The team works hard to keep customers in the loop during all work, and we keep it transparent and timely. Thanks for your business.

May 22, 2023

I had called and made an appointment, however, when I arrived, no appointment could be found for me. They still were able to get my oil changed and tires rotated but it took a bit longer than I had plan More

by KITEFLYCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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