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Truck City Ford - Service Center

Buda, TX

4.9
1,703 Reviews

1,703 Reviews of Truck City Ford - Service Center

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September 02, 2022

Good customer service especially the ride to the restaurant and pick up service. Thank you. More

by JVILLEGAS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
Sep 07, 2022 -

Truck City Ford responded

JVILLEGAS57, we appreciate your review on your recent Truck City experience. Sounds like the team hit it out of the park, and ensured a satisfied customer. In today's climate customer service must be top notch, simple and high customer service. Your business is important to us, and we appreciate the 5 star rating.

September 01, 2022

We were on a road trip in our Rv. Had an issue and contacted every one we found on the internet from Waco to Buda. The only one who said they would look at our issue was Truck City. O More

by LILJOEGUIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
August 30, 2022

Great job communicating with me and everyone was very friendly. Would recommend service department to friends and family. More

by DANIELKANE7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
August 30, 2022

Very courteous professional staff. I was taken care of in a very timely manner with periodic updates. I will always buy vehicles at Buda Ford, thanks. More

by MEGARZAFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noei
August 30, 2022

Great place to buy a vehicle or for service ! ! Salesman are polite very knowledgeable,service along with service writers are polite and listen to your questions More

by DONALDMURCHISON1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
August 29, 2022

Good job in scheduling appt. and doing work necessary. We will return. Daniel Santiago was the service advisor. Very professional. More

by ANNETTELACY05
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
August 29, 2022

Professional, fast and thorough. The facility was clean and the people were helpf ul and willing. More

by WINDHAMJR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
August 29, 2022

Been taking my vehicle here since I moved back to Austin 5 years ago. Not great having to wait 2 hours for an oil change, but it's worth the peace of mind that it's done correctly EVERY time. Also have br More

by Danger Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
August 29, 2022

Fast repair turn. Hospitable, professional folks.Very accommodating to guest from out of the area. Strongly recommend this place More

by RETCOL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
August 26, 2022

Scott was welcoming and communicated well with me on the status of my vehicle. Overall a good experience. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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