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Truck City Ford - Service Center

Buda, TX

4.8
1,708 Reviews

1,708 Reviews of Truck City Ford - Service Center

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September 07, 2022

Truck city Ford has been great so far! Scott and Robert have been very helpful in the service department to get me back on the road quickly. Thank you More

by BEAU.PSAILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Scott Jordan
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Sep 08, 2022 -

Truck City Ford responded

Thanks for your rating, and we were glad to help get you back on the road. We are here for any future needs you may have.

September 06, 2022

Great Dealership, Great People! On time and polite and thorough, I really love these folks!! More

by SHERRMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Scott Jordan
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Sep 06, 2022 -

Truck City Ford responded

We appreciate your business and the great review. We work diligently to make all transactions simple and transparent. We will continue to work hard for your loyalty and your business. Thanks for taking time to write us a review.

Sep 06, 2022 -

SHERRMANN responded

No problem!! I still Love my great big Blue Truck and no you can't have it!! LOL

September 05, 2022

Amazing communication between the customer and service department told me exactly what was happening the entire time More

by GEORGESALINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Truck City Ford responded

George, thanks for letting us know the service group at Truck City met your expectations and delivered quality customer service. We do our best to keep the customer up to date on all details, and exceed the expectation. Thanks for your time and the 5 star rating.

September 05, 2022

Great group of guys very knowledgeable and fast and friendly service I would definitely recommend More

by LAKKSTRANSPORTLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Truck City Ford responded

We appreciate your business, and look forward to another opportuinity to assist you in either service or sales. Thanks for the 5 star rating.

September 05, 2022

Nathaniel Lewis best adviser at Truck City Ford; is reliable friendly and Professional above all More

by DMA2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Truck City Ford responded

DMA2000, we know your time is valuable and is critical for customers in service with their vehicle. Nathaniel does a super job as an advisor, and is a valued employee. We appreciate your time and business. Thanks for the five star rating.

September 02, 2022

Good customer service especially the ride to the restaurant and pick up service. Thank you. More

by JVILLEGAS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
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Sep 07, 2022 -

Truck City Ford responded

JVILLEGAS57, we appreciate your review on your recent Truck City experience. Sounds like the team hit it out of the park, and ensured a satisfied customer. In today's climate customer service must be top notch, simple and high customer service. Your business is important to us, and we appreciate the 5 star rating.

September 01, 2022

We were on a road trip in our Rv. Had an issue and contacted every one we found on the internet from Waco to Buda. The only one who said they would look at our issue was Truck City. O More

by LILJOEGUIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
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August 30, 2022

Great job communicating with me and everyone was very friendly. Would recommend service department to friends and family. More

by DANIELKANE7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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August 30, 2022

Very courteous professional staff. I was taken care of in a very timely manner with periodic updates. I will always buy vehicles at Buda Ford, thanks. More

by MEGARZAFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noei
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August 30, 2022

Great place to buy a vehicle or for service ! ! Salesman are polite very knowledgeable,service along with service writers are polite and listen to your questions More

by DONALDMURCHISON1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
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