Truck City Ford - Service Center

Never kept me up to date, service guy always had no clue what was going on when I reached out to him what was going on when I reached out to him More

Great Service! I took my vehicle to another dealership for servicing and they were unable to fix the issue after several attempts. I decided to bring it to Truck Ci I took my vehicle to another dealership for servicing and they were unable to fix the issue after several attempts. I decided to bring it to Truck City Ford in Buda and they took care of it the first time. I have been returning there ever since. When I brought it in for the 30,000 mile service. I was low on gas and they even refilled my tank free of charge. To say I am extremely please with their level of customer service is to say the least. More

The problem was not fixed after my truck being there for over a week. I was charged 1300 dollars and then told I would have to pay more to fix the original problem. over a week. I was charged 1300 dollars and then told I would have to pay more to fix the original problem. More

After explanation of problem, service was able to to diagnose and fix it. We hope this solves the issue diagnose and fix it. We hope this solves the issue More

Great service! Dropped off my SUV and left to run errands, by the time I arrived at my first one I had an email stating that my vehicle was ready. Dropped off my SUV and left to run errands, by the time I arrived at my first one I had an email stating that my vehicle was ready. More

Prompt service. Text message updates was very helpfully and ultimately mechanic corrected issue and I was back on the road. Text message updates was very helpfully and ultimately mechanic corrected issue and I was back on the road. More

Good service. Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when Took a little longer than expected to complete. Asked if I purchased the car their when I scheduled my appt. I was then asked the same question when I came in for service. This always makes me think that I'm getting treated different depending if I purchased the vehicle there. Dealerships need to quite that. They can always look that info up against the vin. Just a bad question to ask the customer and seems like bad record keeping when ask that multiple times. More

Very clean facility and professional staff. Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick Charlie assisted me and kept men informed. I really appreciate the shuttle services they offer. They dropped me home and picked me back up to pick up up car! Great service! More

We are very grateful for the excellent service from Truck City Ford! We purchased a 2021 F-150 from Griffith Ford and were promised that we were set to pull a travel trailer. We quickly discovered that it di City Ford! We purchased a 2021 F-150 from Griffith Ford and were promised that we were set to pull a travel trailer. We quickly discovered that it did not have a trailer brake controller. Griffith Fird was unwilling to help us resolve this serious problem for a year. I found a brake controller and Truck City Ford quickly installed it for us. More

Amazing service from the best kind of people you could ever hope for. From the initial troubleshooting to payment with the cashier, I couldn’t have dreamed a smoother process. I’ll definitely be back for ever hope for. From the initial troubleshooting to payment with the cashier, I couldn’t have dreamed a smoother process. I’ll definitely be back for my next service! More