Truck City Ford - Service Center

Fair service. Maintenance was quick and easy. Very convenient location and their waiting area was very clean and comfortable. Maintenance was quick and easy. Very convenient location and their waiting area was very clean and comfortable. More

Short staffed but everyone is trying, but you can tell. Very nice and helping you Very nice and helping you More

Always happy with the team at Truck City Ford, we depend on them to keep our fleet going and they do just that!!! on them to keep our fleet going and they do just that!!! More

Charles met me quickly at the service drive. Listened to my needs and understood what service I wanted done. While I waited in the lounge Charles checked in with me on the progress of service be Listened to my needs and understood what service I wanted done. While I waited in the lounge Charles checked in with me on the progress of service being performed. Great job. More

Great service awesome , would recommend to friends and family !!!best experience ever there are really help full family !!!best experience ever there are really help full More

Go see Mario in service. He was awesome and filled me in with my oil change and tire rotation. He also found an oil leek that I needed to get taken care of. Old Blue got take He was awesome and filled me in with my oil change and tire rotation. He also found an oil leek that I needed to get taken care of. Old Blue got taken care of and she is a lot better now. More

I set an appointment for an engine diagnosis. Had to wait 7 days. Dropped truck off at 9:00am on a Thursday. Told the service tech it had a p0022 code "variable cam timing". They did not look at Had to wait 7 days. Dropped truck off at 9:00am on a Thursday. Told the service tech it had a p0022 code "variable cam timing". They did not look at it that day. Called on Friday afternoon and was told it wouldn't be looked at till the next week. I went to pick up the truck and they claimed to have done a transmission check but now it had to be in the waiting line for the engine tech, of which they only had one. I know there is a supply chain issue but I never even got to that point 9 days after calling. I could have waited till the next week but no reason to leave it at the dealer until they were going to look at it. This was my second and last new ford. Both had to have transmissions replaced. More

The turnaround was quicker than promised. Courteous service writer. Everything was done to my satisfaction. Courteous service writer. Everything was done to my satisfaction. More

Very helpful, courteous and easy to work with. I know a person who also has received recalls, I asked him if he had gotten them taken care of. He told me, he could not get an appt. I told him I know a person who also has received recalls, I asked him if he had gotten them taken care of. He told me, he could not get an appt. I told him take auto to Truck City in Buda. He said he lives too far away to take it to Buda. So I am lucky to have the greatest service center. My 3rd recall, all been very easy and pleasant. More

I had a problem with the oil change but the service management work to get it resolved management work to get it resolved More