Truck City Ford - Service Center

I have had the best experience. They get my truck in in a timely manner. They are always friendly and keep you updated on the progress. And go above and beyond what work they are do They get my truck in in a timely manner. They are always friendly and keep you updated on the progress. And go above and beyond what work they are doing to my vehicle. I left a fantastic dealership in Temple and found another fantastic dealership in Buda. And that’s refreshing this day and age. More

Excellent customer service. Friendliness is a major key! I liked they were knowledgeable. Nate explained details in depth! Definitely coming back!! Friendliness is a major key! I liked they were knowledgeable. Nate explained details in depth! Definitely coming back!! More

Mario ALWAYS does an excellent job of taking car of any repair or maintenance I need done on my truck and car. He keeps me trading at Truck City Ford. Give him a BIG raise! Howard Papke repair or maintenance I need done on my truck and car. He keeps me trading at Truck City Ford. Give him a BIG raise! Howard Papke More

We have to chase down our vehicles which are at TCF, in order to gain status information. The staff do not seem to care about customer communication - e.g. whether parts are on backorder, or if a vehicle i order to gain status information. The staff do not seem to care about customer communication - e.g. whether parts are on backorder, or if a vehicle is delayed for some reason. More

My Advisor Adrian Vasquez was extremely knowledgeable and helped me get my vehicle in and out very promptly! I will definitely be returning for future services!!! helped me get my vehicle in and out very promptly! I will definitely be returning for future services!!! More

My service was quick since I called for a same day oil change on a Saturday change on a Saturday More

With the exceptional assistance of Mario Fuentes, I was able to get a safety recall on my Lincoln taken care of in a timely manner. Not only that, but he provided my transportation back home and then back able to get a safety recall on my Lincoln taken care of in a timely manner. Not only that, but he provided my transportation back home and then back to the dealership when the service was completed. Every staff person I encountered was polite and pleasant. I will most definitely return to this service center if I need any future repairs. Thank each of you for a job well done ! More

Treated very well in the process of purchasing a new Ford Explorer, especially by Eddie The salesman and Nate the service advisor. Explorer, especially by Eddie The salesman and Nate the service advisor. More

Love Truck City and staff. Always top notch service & customer service! They know how to treat customers and their investments. Always top notch service & customer service! They know how to treat customers and their investments. More

Everyone was extremely professional and courteous. They answered all my questions and were helpful. Also a very nice area in which to wait while the work was being done! They answered all my questions and were helpful. Also a very nice area in which to wait while the work was being done! More