Truck City Ford - Service Center

Mario is always very helpful. And I don’t like this 15 word minimum. Thanks And I don’t like this 15 word minimum. Thanks More

Service was prompt and on time appointment but tech was slow due to not finishing program exceptance on vehicle. Had to start procedure over and so it took a little longer to complete my visit. slow due to not finishing program exceptance on vehicle. Had to start procedure over and so it took a little longer to complete my visit. More

Very helpful and updating on the service of my vehicle. I will be coming back & recommending to family & friends I will be coming back & recommending to family & friends More

Nate was great - very kind and helpful. Kept an open line of communication, which was greatly appreciated. Kept an open line of communication, which was greatly appreciated. More

Service writers are very friendly and knowledgeable. The service department had me in and out in a lot less time than I expected for the work they were doing. The waiting room is very comfortable and cl The service department had me in and out in a lot less time than I expected for the work they were doing. The waiting room is very comfortable and clean and is stocked with water and coffee. More

I have never experienced as good level of service as TCF. Taking my truck any place else just seems like such a waste. I grew up thinking that service departments at dealerships always overcharged. Boy Taking my truck any place else just seems like such a waste. I grew up thinking that service departments at dealerships always overcharged. Boy was I wrong! Plus, this way I know that I am getting the best service available for my Ford! More

I dropped my truck off at the appointed time I was given 10:00 AM, I get a call at 3:00 PM saying that it’s just now getting an oil change since they like to do the east things first. I asked if they could 10:00 AM, I get a call at 3:00 PM saying that it’s just now getting an oil change since they like to do the east things first. I asked if they could tell me what’s wrong with it and they gave me the same info that auto zone gave me. I call again on Monday at 11:00 to check on the status they still did not know around 5:00 he called and finally gave me the answers I was looking for. On Tuesday I called again to check on status I sent as told the technician is working on another vehicle but that mine should be done at the end of the day which it was however my left rear tire only had 25lbs of pressure. This is the second time I have picked up my truck from the buda location and had low pressure. The first time I called and was told that the technicians release the air out of the tire to work on the truck. I am not sure if I’ll bring my truck back unless they work on communication, and pay Bette attention to all the details!!! More

Mario was great - keep me informed and worked to identify problem and get fix applied in a timely manner. problem and get fix applied in a timely manner. More

Always friendly service and good workmanship on my super duty. Truck was ready when promised. duty. Truck was ready when promised. More

Everyone was very professional. The wait time was very short. Although having an appointment was helpful. But, being that is was a very busy day, I did not jave to wait long at all. The wait time was very short. Although having an appointment was helpful. But, being that is was a very busy day, I did not jave to wait long at all. More