Truck City Ford - Service Center

My experience with Travis at the Truck City Ford Service Center was incredibly positive. All initial concerns were repaired appropriately and on time, and then the Service Center went the extra mile and ens Center was incredibly positive. All initial concerns were repaired appropriately and on time, and then the Service Center went the extra mile and ensured that a new issue which arose when I arrived to pick up the vehicle was also investigated and addressed appropriately without making it complicated. While it extended the time my vehicle was with the team, the end result was quality and completeness in all of the repairs. I'll certainly be back. More

Service advisor listened to all my concerns. Kept me up to date and answered all my questions Kept me up to date and answered all my questions More

Texas friendly and very knowledgable on Ford trucks. They also work on the Ford built part of motorhomes. Large service bays and lifts make the Ford frame, engine and drivetrain easy for them to work They also work on the Ford built part of motorhomes. Large service bays and lifts make the Ford frame, engine and drivetrain easy for them to work on. We saw motorhomes from a variety of states being worked on. More

Excellent experience having an oil change and recall service rendered. Very nice staff worked me in on short notice. Pleasant waiting area. Will return! service rendered. Very nice staff worked me in on short notice. Pleasant waiting area. Will return! More

New guy in finance (Charles) finally solved the mystery. I will contact Ford to hopefully resolve the issue . Very helpful I will contact Ford to hopefully resolve the issue . Very helpful More

Scott was able to get me checked in quickly and the oil change took less than an hour! change took less than an hour! More

Service oil change & tire rotation took a little too long at 1-1/2 hours. Service staff was very professional yet friendly. at 1-1/2 hours. Service staff was very professional yet friendly. More

The customer service was great. Very friendly. After my vehicle was serviced I noticed that the plastic undercarriage cover below the engine was hanging lose at one end. I mentioned Very friendly. After my vehicle was serviced I noticed that the plastic undercarriage cover below the engine was hanging lose at one end. I mentioned it to my service advisor and he had it taken care of. Excellent service. More

Very professional and polite, Keept you updated on the progress of your vehicle. Thank you progress of your vehicle. Thank you More

thank you for the great services. and thanks to your mechanic they do a great job too. and thanks to your mechanic they do a great job too. More