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Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews

1,704 Reviews of Truck City Ford - Service Center

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March 15, 2022

Taking my truck for recall rattling noise when you start up ,5 times already , bad service More

by C_HERNANDEZ1951
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathaniel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
March 14, 2022

Kept my truck for 3 days and did nothing. Poor communication from the service center. More

by TREVOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Jordan
March 12, 2022

They made scheduling very easy, communication was great and the truck was ready in a very timely manner! More

by JASON.BOLEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Excellent and exceptional service and prices. The Best Service in the Austin area... I'll be back! More

by T2GUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
March 11, 2022

Quick, cheap service. WiFi in place with refreshments allows to continue working whilst the team works on your car. More

by SZYMON.BARNAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Fast oil change for having no appointment but I didn’t mind waiting too much because they have a pretty nice waiting room with a nice coffee/tea machine. More

by LG21TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 11, 2022

They were great on getting me in and out quickly with the best customer service. More

by MELISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

The team kept us informed in the loop as to what was going on with our truck. The let us know early on that they thought the repair would be covered under the power train warranty, which most of the rep More

by BRIAN@CADENCESPORTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Mario, always is straight forward with timeframes when we can get our truck back from service. Quick turnaround and great staff. More

by ALANIZTIFFANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Mario was professional and courteous as always and was able to get me in and out with great service. More

by ROBSTUDDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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