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Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews

1,704 Reviews of Truck City Ford - Service Center

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November 16, 2021

From the phone call to schedule my service to the end of my appointment, everyone was kind and courteous. The waiting area was clean and comfortable. Coffee, hot chocolate and water well stocked. More

by DJ4409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Vasquez, Scott Jordan
November 15, 2021

Great dealership. I liked working with them and have purchased 3 vehicles from them so far. More

by dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harper
November 15, 2021

I have been going there for the service for a couple of years, excellent service. More

by SMIZE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Scott in service was great to work with kept in contact with me the whole time More

by BLAYNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harper, Scott Jordan
November 12, 2021

I pleased at the way they gave me a time when my truck would be done and it was done when promised. The staff was knowledgeable and informative. The staff was very courteous. More

by JOSEPHRIZZATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Harper, Jason Harper, Adrian Vasquez
November 12, 2021

Best Service Department EVER! The staff works as a team to make things great for their customers. More

by candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Service Department
November 12, 2021

Very pleasant experience! The entire staff were very helpful to my personal needs. I've been a customer for over 25 years and have always appreciated the level of customer service. More

by DANSNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
November 11, 2021

Clifford was welcoming, personable, friendly, helpful, courteous and timely most of all. Exceeded my expectations More

by damarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford, Lauren Newman
November 11, 2021

Great Service. Had an emergency vehicle that they prioritized and we got it back inservice in 2 days. thanks More

by CHIEF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
November 10, 2021

I absolutely LOVE coming here for service! Mario takes such great care of me, he's the reason I keep coming back! More

by CHIFFON.HUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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