Truck City Ford - Service Center

Quick and very helpful! Always a pleasure! I sent my wife in for an oil change and tire rotation. They helped her through the process and found my account so that it was covered by FordPass. in for an oil change and tire rotation. They helped her through the process and found my account so that it was covered by FordPass. More

This location always gets me out in a timely matter. The service techs and always professional and answers all my questions. Will definitely continue too bring my truck too this location. service techs and always professional and answers all my questions. Will definitely continue too bring my truck too this location. More

I WAS LOOKING FOR A F250. I HAD BOUGHT SEVERAL TRUCKS HERE BEFORE I MOVED NORTH TO HUTTO. I WAS OUT SHOPPING FOR A TRUCK.WHEN I REMEMBERED TRUCK CITY. WENT THERE THE NEXT DAY. JASON MET US AT THE DOOR .H HERE BEFORE I MOVED NORTH TO HUTTO. I WAS OUT SHOPPING FOR A TRUCK.WHEN I REMEMBERED TRUCK CITY. WENT THERE THE NEXT DAY. JASON MET US AT THE DOOR .HERE WAS FRIENDLY AND COURTEOUS. EXPLAINED HOW ALL DEALERSHIPS WERE SHORT ON TRUCKS. THEN HE SUGGESTED TO ORDER NEEDLESS TO SAY I PUT AN ORDER.IN. THREE MONTHS LATER AS HE SAID MY NEW 2022 CAME IN.WE ARE NOW DRIVEING OUT COMPLETELY HAPPY. SINCERELY THANKFUL. ADOLFO GONZALEZ. More

Been taking company vehicle ( Ford Transit) for warranty repair on transmission since vehicle had maybe 100 miles. Ever since then it’s been going in for same issue.At 68,000 miles they finally found issue. repair on transmission since vehicle had maybe 100 miles. Ever since then it’s been going in for same issue.At 68,000 miles they finally found issue. Replaced whole transmission. Vehicle was repaired after a month of being at dealer. After vehicle was repaired we never received call that vehicle was ready. So who knows how long van sat at dealer after being repaired. More

Excellent service, always friendly and updating me on service status. I will continue to service my personal vehicles here and recommend to family and friends. service status. I will continue to service my personal vehicles here and recommend to family and friends. More

Nate was awesome!! Will never go back to the losers at Griffith ford! Nate was very professional and answered all the questions. I would give him 10 stars Griffith ford! Nate was very professional and answered all the questions. I would give him 10 stars More

They are always very courteous and keep me up to date in what's happening and estimated time. Had a different service advisor but as good as my usual one. what's happening and estimated time. Had a different service advisor but as good as my usual one. More

Awesome service fast and professionalMario always greet Awesome service fast and professional Mario always greet customers with a smile and helpful hand always offer other services that will enhance my ex Awesome service fast and professional Mario always greet customers with a smile and helpful hand always offer other services that will enhance my experience while I am there More

Just Awesome! My service assistant NATE walked an extra mile to assist me in having my RV repaired before my 30 trip. He kept me informed so I didn’t have to worry being saved on the road. Truck City is mile to assist me in having my RV repaired before my 30 trip. He kept me informed so I didn’t have to worry being saved on the road. Truck City is very lucky to have an employee that ready cares about their customers. 5 stars ⭐️ for Nate. More

Mario Fuentes is a fantastic representative for your company. Although this particular truck has been a nightmare, Mario has repeatedly handled it with a level of professionalism that is not often seen company. Although this particular truck has been a nightmare, Mario has repeatedly handled it with a level of professionalism that is not often seen in today’s environment. None of my truck issues were caused by your store. Design issues and another Ford Dealer are at fault. You guys cleaned up the mess. More