Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews

1,704 Reviews of Truck City Ford - Service Center

Sort by
September 12, 2023

Scott was a very helpful and informative service person. He called to let us know when our truck be ready. He explained everything they did to our truck. More

by YOLANDAR1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Sep 15, 2023 -

Truck City Ford responded

Scott is a top performer in our service groupm, and always keeps on top of the vehicles in service. He keeps the customer informed along the way, and ensures quality work by the team. Thanks for the rating.

September 11, 2023

2021 Ford F-600 box truck 30,000 mile service oil change, air filters, fluid checks More

by PAYMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Report | Print
Sep 12, 2023 -

Truck City Ford responded

We appreciate your time and your business. Our service group is top rated, and will work hard to earn and keep your business. We look forward to the next opportunity to serve you.

September 11, 2023

As always, great communication and great service. Very happy to recommend Nate and Truck City. More

by MELROSEKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Truck City Ford responded

Your time and your business are very important, and you have lots of choices for purchasing or servicing a vehicle. We are glad you chose Truck City Ford as your service dealer, and appreciate your loyalty to the brand and Truck City. Nate never disappoints and will work tirelessly to get the job done right.

September 08, 2023

Great service, friendly staff, in and out without any hassles. Mario Fuentes always takes care of our needs. More

by WENDI_TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
Report | Print
Sep 12, 2023 -

Truck City Ford responded

Wendi, our goal at Truck City Service is provide superior customer service, timely transactions, and total transparency. Mario is a top performer,and is a top referral advisor. Thanks for your business and your time.

September 08, 2023

Kind and professional. Knowledgeable about the truck I needed parts for and got me the correct parts More

by DARYL.BURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
Report | Print
Sep 12, 2023 -

Truck City Ford responded

Daryl, thanks for the kind words and the feedback for Truck City ford. We will always work hard for your business, and keep you informed for updates. Our techs are very well trained with certifications for superior performance. You have lots of choice for service, and we are glad you are loyal to Truck City.

September 07, 2023

Richard was very helpful & kept me informed about my vehicle. Will definitely be using his as my advisor from now on! More

by DDPHILLIPS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Report | Print
September 07, 2023

Great experience! Had all my drive train fluids changed. My 2013 f-150 4x4 feels like new! More

by BUCKBASSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin *****
Report | Print
Sep 08, 2023 -

Truck City Ford responded

We sincerely appreciate your business at Truck City Ford, and sounds like the team was able to professionally get your work performed. Our team is one of the best in the region, and they work together like a well oiled machine. Thanks for the feedback and the rating.

September 06, 2023

Thank you for getting my car back on the road, and for working with me on the timing. Nate was excellent at communicating to me everything that was going on. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Truck City Ford responded

We appreciate your business at Truck City ford, and you worked with one of the best. Nate always delivers top quality service and ensures the work is completed correctly and in timely manner. Thanks for taking time out of your day to let us know.

September 06, 2023

Great service! Very friendly and helpful staff. Specifically Richard Heuser (Service Advisor) went above and beyond to ensure that I walked away as a satisfied cust More

by tiffany.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Report | Print
Sep 07, 2023 -

Truck City Ford responded

Tiffany, we appreciate your business and your time to provide some feedback for you recent service visit to Truck City Ford. Richard is a top Service Adviser who will work behind the scenes to ensure your work is completed accurately and in a timely maner. Thanks for your support, and we look forward to other chances to serve you again.

September 05, 2023

Service was prompt. Advisor provided quality updates and got my vehicle serviced quickly. Thank you More

by STACYEPURYEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Dahlberg
Report | Print
Sep 06, 2023 -

Truck City Ford responded

We appreciate any and all reviews that come into the dealership, and yours was no exception. The service team will work dilgently behind the scenes to get your work done right, avoid repeat trips and unnecessary costs. We are proud of the service team and are highly regarded in the community. Thanks for your business and your loyalty.

1
...
33
34
35
...
171