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Truck City Ford - Service Center

Buda, TX

4.9
1,703 Reviews

1,703 Reviews of Truck City Ford - Service Center

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August 20, 2023

Service is always excellent, Mario Fuentes has always been my serivce tech and informative on what needs to be done to keep my vehicle running smoothly and safely. I appreciate his knowledge and expertis More

by DWAYNE.BARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
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Aug 21, 2023 -

Truck City Ford responded

Dwayne, Mario s a top performer for the team, and will always ensure your visit is timely, transparent and provides top notch customer service. he is always on the lookout for any potential concerns, and will keep you informed of suggestions . Thanks for your business.

August 19, 2023

Thank you for answering all my questions! Waiting room was clean and comfortable. Until next time… More

by LYMAIN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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August 19, 2023

The dealership staff were friendly and service provided was punctual. Thank you, I’ll see you for my next oil change. Mr Harden More

by DREWHARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Miranda
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Aug 21, 2023 -

Truck City Ford responded

Service customers are a high priorty at the dealership, and we will work hard to ensure we get the work done right the first time to avoid more trips or expense. the team can field your quesitons or concerns, and we look forward to your next visit.

August 19, 2023

Sarah Pope was great,! Sarah communicated before I expected all was exactly as she advised. More

by STRU68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silva
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August 18, 2023

They did a great job. I dropped off my vehicle and someone drove me home while they worked on it. It was repaired quickly and under warranty. My Service Advisor was Ric More

by MWELCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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August 18, 2023

Other than wishing I could turn off the tv sets in the waiting area, I’ve got no critical comments to make — More

by MJOHNSTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. N. Other
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August 18, 2023

Service was great and the communication was exceptional. Overall I was impressed by the level of professionalism. More

by TKAS128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
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August 18, 2023

always nice to work with staff. 1 2 3 4 5 6 7 8 9 0 More

by rico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
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August 17, 2023

fast friendly service and Mario is the BEST and the shops work is 2nd to none More

by gwhite11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Aug 18, 2023 -

Truck City Ford responded

We apperciate the feedback and your rating for our Service Group. They are among the best in the area, and work hard to fix problems right the first time to avoid additional trips/costs. Mario is a top notch advisor, and will never steer you wrong with your vehicle.

August 16, 2023

Daniel was great! Very helpful & professional. He took the time to assess my needs, and More

by CHRIS@BLUEOCEANPS.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
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Aug 17, 2023 -

Truck City Ford responded

Daniel is a true professional who not only listens to the customer, but will go beyond expectations to ensure we find the right vehicle for you. He is willing and able to field questions or address concerns. Your business and your time are important, and we appreciate your rating.

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