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Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews

1,704 Reviews of Truck City Ford - Service Center

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August 14, 2023

Excellant people to do business with. I would reccomend trying out for your next new or used vehicle. More

by RAYMAN172
Recommend Dealer
Yes
Employees Worked With
Oscar, John Jones
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Aug 15, 2023 -

Truck City Ford responded

Thanks for the recommendation, and we will work hard for new customers so we don't let you or them down. Our goal is prompt and professional service with excellent customer service. thanks for the rating.

August 14, 2023

The dealership allowed me to drop off my diesel for a service without an appointment. They then took a week to get my truck done and I had no word from my service advisor. Second time I’ve had a tire r More

by SCOTTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Aug 15, 2023 -

Truck City Ford responded

We are always happy to work customers in when the spots are available. Your time is important and your schedule is full for most customers. Thanks for trusting us to do your work, and we will keep working to continue to earn your business.

August 11, 2023

I always receive excellent service! Thank you Mario Fuentes & the awesome Truck City Ford service department staff! More

by PAULADTRUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 11, 2023

Nate was awesome he took care of me when I was broke down 2 hours from home and got my vehicle back in 24 hours More

by LANCEFRANTUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 11, 2023

Travis was polite, knowledgeable and helpful. My car was taken in right away the work was completed fast and I was on my way. So far it is running well, for an older 2014 Ford with over 212000 m More

by CLEARVIEW360
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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August 10, 2023

For a large dealership, it was a very pleasant experience. Very nice people everywhere. Must be a well managed company that keeps their employees happy. More

by CAP10JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Aug 11, 2023 -

Truck City Ford responded

The dealership does work hard to keep our staff happy, and our mission statement exhibits that very thought. We work to be employee centric, stay involved in our community, and have an unyielding business practice. Thanks for your time, and your business.

August 10, 2023

Great service. Nate Lewis was very thorough in his explanation on what to expect with the truck. He also made it clear about my 3rd party extended warranty and any More

by AMPHOENIX05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Truck City Ford responded

Nate does a terrific jobs with all his customers keeping them in the loop, answering questions, and keeping the work timely. He can field questions and ensure your work in done correctly. We appreciate your business and your time.

August 10, 2023

Eddie, Jeremy, Zack, Anita, & Jeff were all wonderful in my immaculately maintained 2018 F-150 STX truck purchase experience at Lief Johnson Truck City Ford in Buda, Texas. Five stars to all! More

by Bolt11
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haddad, Anita in finance, & Jeff, Jeremy Harper
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Aug 11, 2023 -

Truck City Ford responded

Well, it sounds like we hit the mark for your business. The team is well versed in all areas, and we are changing the public perception of the Auto Industry one customer at a time. Eddie is top of the line for sales professionals, and will work hard to earn and keep your business. Thanks for your time and your business.

August 10, 2023

They worked me on for new tires and the truck was ready by end of day! Way to go Truck City More

by DANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
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Aug 11, 2023 -

Truck City Ford responded

Your vehicle is the center of your life for most of us, and we know how important it is to ensure things go right and smoothly when it is brought in for service. Our team works hard for the customer, and will go to great lengths to ensure your satisfaction. We appreciate your business, and thanks for the five star rating.

August 09, 2023

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by KIRKAMODAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
X x
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Aug 11, 2023 -

Truck City Ford responded

Thanks for your business and the feedback.

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