Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

Sort by
June 16, 2023

Scott, in the group in the service department are the best I have ever experienced in 35 years of buying vehicle's. They make you feel like family when they service your vehicle. I recommend this group t More

by JOHN@TAYLORJT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Jun 19, 2023 -

Truck City Ford responded

John, Scott has recommendations daily by his current customers, but works just as hard for any new customers. he is a true professional, and know his role very well. He is updating customers as the work progresses, and is in high demand.

June 16, 2023

Polite. Professional. Richard went out of his way to offer all the services provided by the Ford dealership. I will definitely return to have my car mainte More

by JOHNEARL29A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Report | Print
Jun 19, 2023 -

Truck City Ford responded

Thanks for sending us feedback for your recent service experience. We appreciate your business, and your time to write us. We would lvoe to be your service dealer for any vehicles you may have or purchase in the future.

June 16, 2023

The whole process was easy and smooth. From the people being proactive about giving me a heads up about a recall, to the people scheduling the appoint and lastly the technician that came t More

by Omar Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jun 19, 2023 -

Truck City Ford responded

Omar, thanks for the feedback and your review. The Mobile Service techs are dedicated to getting the work done right, and making it timely and convenient for their customers. Thanks for your five star rating.

June 15, 2023

I was really please with service and service person. Very professional. This is the reason why I keep coming back. Thank you! More

by JRTOTALHOMECARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart
Report | Print
Jun 19, 2023 -

Truck City Ford responded

We appreciate your time, your business, and your feedback on your recent Truck city Visit. Our service techs are among the best in the state, and work like a well oiled machine. We want to use all our reviews as opportunities for improvement. Thanks for the five star rating.

June 15, 2023

Awesome I wanna stay? Awesome I'm telling everybody. I know that has a Ford. They need to go to truck city and had their maintenance done services just unbelievable More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Kinas
Report | Print
Jun 15, 2023 -

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 15, 2023

Awesome? I am telling everyone I know that owns a ford. They need to go to truck city Ford in Buda Texas to have their maintenance done. More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, John Jones, Monica Kinas
Report | Print
Jun 15, 2023 -

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 15, 2023

Mr. Lewis is an absolute professional! Thank you for all of your help. I look forward to coming here! More

by ANTHONYTHAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 15, 2023

Tech who came to my house to do the recall was super easy to work with More

by JJBROZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jospeh Hart, Joe Vanek
Report | Print
June 13, 2023

Very much enjoyed my experience at Truck City Ford. Robert was wonderful and kept me up to date with my service trip. Waiting area had drinks and a place for me to work which was great. Overall a great More

by JUSTIN_FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 15, 2023 -

Truck City Ford responded

Justin, we appreciate your feedback and the five star rating. The team at Truck City will continue to work for your business and your loyalty. We use all feedback to spot areas that need improving, and will enhance the customer experience.

June 13, 2023

TRF took great care of me when the dealership I bought my car from wouldn't!!! More

by KERRYCLARK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan, Jospeh Hart, Jonathan Henry, Tim King, Charity Miranda, Joe Vanek
Report | Print
Jun 15, 2023 -

Truck City Ford responded

Thanks for your business, and your five star rating.

1
...
53
54
55
...
171