Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

Sort by
June 10, 2023

Great people. Mario Fuentes is amazing. Honestly it’s Mario that keeps me brining in my fleet vehicles. I have known him for years and trust him. More

by SHAWNLMCADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes , John Jones, Tim King
Report | Print
Jun 12, 2023 -

Truck City Ford responded

Thanks for your business, and the rating. We will continue to work hard to be your service dealer. Thanks for the 5 star rating.

June 09, 2023

Mike and Eddie were very helpful in getting our vehicle fixed quickly. Very appreciative of their help and hard work! More

by JSCHIEV03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haddad
Report | Print
Jun 12, 2023 -

Truck City Ford responded

The team at Truck City will work hard to get your vehicle in and out in a timely manner with the work done right the first time. Thanks for your business, and we appreciate the five star rating.

June 09, 2023

Always friendly, caring and always looking out for the best service for customers. Been a customer for the past 28years and don't plan on changing. More

by GEORVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Truck City Ford responded

Long term customers become the "meat and potatoes" of any dealership, and we are no exception. Your business, your time and your feedback give us options to improve the customer experience and help change the perception of the auto industry. Thanks for the feedback, and your business.

June 09, 2023

As anew employee I NEVER expected a bill for the service I had done to be as high as it was. Next time I think I'll just take a day off work, without pay and do the work myself and maybe even with parts fro More

by DTW_5
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
June 08, 2023

Nate took care of everything I needed quickly. I couldn’t be more satisfied with the service! More

by BEANS198223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Truck City Ford responded

We are delighted that Nate takes good care of you, and he meets your expectations. We look forward to the next opportunity to serve you.

June 07, 2023

Service was great, very fast and great communication. The waiting away was very easy and comfortable. Thanks! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Report | Print
June 07, 2023

The dealership took care of everything I asked for. They helped with pick up and I really appreciate all the help they did for me. More

by DOMINICGUEBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
Report | Print
June 07, 2023

The hospitality I received was amazing! I’ve been to other service departments around the area and they don’t compare! More

by DFRANCO51974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard(not sure if his last name)
Report | Print
June 07, 2023

Truck city ford is very hood and making the costumer feel heard. They also are attentive to the details of what you bring your vehicle in for. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
Report | Print
June 07, 2023

communication was great and the repair was performed in a very timely manner. I did not have a reservation but they were able to work me in very quickly. More

by KWLENZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
1
...
54
55
56
...
171