Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

Sort by
June 07, 2023

Great customer service! Clean facilities, reasonable prices and reputable place to do business. Techs are extremely knowledgeable. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 07, 2023

The service was easy to schedule and the texts telling me the work was done was convenient. More

by ROBCO5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 09, 2023 -

Truck City Ford responded

Thanks for giving us some feedback on your service appointment. We will use this to improve and provide an exceptional customer experience. We appreciate your rating.

June 07, 2023

Scott Jordan was very friendly and I was in and out in less than 30min. More

by JULIO6
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Jun 09, 2023 -

Truck City Ford responded

Thanks for your feedback and the five star rating. We use this to improve our processes where we are not delivering the best possible experience.

June 07, 2023

Great service and communication throughout the whole process of getting out vehicle repaired. Couldn’t be happier More

by JHERNANDEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 07, 2023

very efficient and responsive to my needs. my vehicle was delivered on time. definitely would rate them far and away above any other dealer in the area. More

by JERRY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT LAUGHLIN
Report | Print
June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 02, 2023

Very fast service and the communication was on point. My truck was fixed and Nate was a tremendous help. More

by Zach K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 01, 2023

Excellent turn around time. Quality work. Friendly staff. Answered all of our questions and helped us with getting an extended warranty plan. More

by RBANGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Trevino, Scott Jordan
Report | Print
Jun 02, 2023 -

Truck City Ford responded

Thanks for the feedback as we continue our quest to change the public perception of the auto industry. The team works hard to be transparent in all our business dealings, and to enhance the customer experience. We appreciate your business, and are as close as a phone call for any needs.

June 01, 2023

Nate always bring top notch customer service when i take my truck to tuck city ford on buda texas. More

by stephen.vanderbilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Truck City Ford responded

Thanks for your business and the five star rating. Nate is one of a kind Service Advisor, and is a top performer. We appreciate your loyalty, and call us for any future needs.

June 01, 2023

Very pleased with our service from Truck City Ford. We’ve had good experiences thus far. More

by CONNIEGMW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
1
...
55
56
57
...
171