Back

Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

Sort by
May 25, 2023

was able to schedule a day in advance and the work was done in a timely manner More

by RA5818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Laughlin
May 25, 2023

Got there 15 minutes early. They took me right in. Out in hour. However the price for an oil change has increased. Also they are now adding 3% to the bill if you use a cre More

by etexasbob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Heuser
May 24, 2023

Scott has great customer service skills and always tentative. Never have had any issues with service. More

by JR1GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
May 24, 2023

The customer service provided by Mike and Haley was incredible and greatly appreciated. I will definitely return and encourage others to bring their vehicles there. More

by SCOTTKRUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
May 24, 2023

As always Marion Fuentes does a great job of customer satisfaction. He makes LJF the best ford dealership hands down. More

by Ratorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Fuentes
May 24, 2023

Richard was amazing, made sure to keep me in the loop at every turn. If I had any questions and he didn’t know the answer he made sure to get the answer quickly. More

by MIRANDAJ2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
May 23, 2023

Valet pickup and delivery service made scheduling the work a snap. Scheduling staff and driver were courteous and professional. More

by CKOEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Miranda
May 24, 2023 -

Truck City Ford responded

We appreciate your business, your time and the rating. We work hard to be customer centric providing high quality experience. Thanks for your business.

May 23, 2023

I called wile bike and was fortunate enough to get ahold of Oscar i had a filling fords would come in and people wouldn’t be able get so i told him keep a look out and he had found 2 that were not quite wha More

by RALPHREECE8
Recommend Dealer
Yes
Employees Worked With
Oscar/ Anita give 5 stars , Jeremy Harper
May 24, 2023 -

Truck City Ford responded

Congratulation on your truck purchase. We appreciate your business, and glad that Oscar was able to secure the truck that met your expectations for a good deal. We work hard to keep the transaction simple and transparent for the customer. We are glad to be your dealer of choice, and are here for any service needs you may encounter as well.

May 23, 2023

I was in for a recall and it was accomplished just as I was told. Everyone was very friendly and helpful. More

by JDFOX50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim King
May 23, 2023

Trying to get a recall fix completed but I will have to make a third trip to your dealership for this issue. The first time I scheduled an appointment but when I arrived at the dealership, I was told th More

by GAS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Jordan
...
59
...