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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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April 26, 2023

I have owned a lot of cars of just about every mass produced brand of cars. In my extensive experience with service departments and warranty work I can say these guys are in the top 10, maybe the top More

by MIKE@MRDREAMHOME.COM
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Noe Avila
April 25, 2023

Nate is the BEST! !!! I used to live in Buda and recently moved 45 minutes north, but still drive out to have him service my car. I don't trust anyone else with my car More

by V.ROULY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Very friendly staff. Happy with service and state inspection. Service took a while but my service advisor Richard had accurately communicated approximate wait time. Wi More

by LEAHSTURNER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
April 24, 2023

They changed me 210 for a diagnose in my 2014 ford expedition and they dis not even tell me what was the problem with my expedition they try to charge me more $736 to open the engine but they did not More

by TRISTEZAFELICIDAD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Guerrero
Apr 26, 2023 -

Truck City Ford responded

We appreciate your feedback regarding your service visit and want to resolve any issues you encountered to your complete satisfaction. I look forward to speaking with you soon. Please give me a call directly at 512-312-0104. Sincerely, Mike Rodgers, Service Director

April 24, 2023

Pleasant to work with, great communication. Will do business with them again to service bronco. More

by PALOMINOHORSE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Heuser
Apr 25, 2023 -

Truck City Ford responded

Thanks for your business and your feedback. Every customer is important to us, and we will continue to work hard to earn and keep your business. Enjoy that Bronco....it is the vehicle of the year.

April 24, 2023

Nate Lewis has always been very efficient and takes care of all of my concerns. More

by OINKBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Truck City Ford responded

Nate is a terrific advisor and is requested often by customer. We appreciate your business, and will keep working hard to retain your loyalty to the dealership.

April 21, 2023

The service done to my vehicle was efficient and done with quality. Will be returning soon. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Santiago
April 21, 2023

Everyone was friendly and the service was completely in a timely manner. I would recommend again More

by KYLE.KUBECZKA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 25, 2023 -

Truck City Ford responded

Thanks for your business and the five star rating. Richard does a great job, and is highly recommended by customers.

April 21, 2023

Service was professional, courteous and explained what needed to be done and the cost involved. They completed the service and it solved the problem. More

by WINDHAMJR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service
April 20, 2023

The service was completed much quicker than expected even though it was during lunchtime. Amazing! More

by KENLOWE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Trujillo
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