Back

Truck City Ford - Service Center

Buda, TX

4.9
1,704 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
View All Hours

1,704 Reviews of Truck City Ford - Service Center

Sort by
March 07, 2023

Travis, Richard and Daniel were a lot of help. Got the work done quick. Thanks! More

by JHINCHBM
Recommend Dealer
Yes
Employees Worked With
Travis
March 07, 2023

Did not test drive the vehicle to see if it was running properly after work was done. More

by JERRYACSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Mar 09, 2023 -

Truck City Ford responded

I appreciate you taking my phone call Jerry. I sent you a text message with my direct contact info as you requested. Just let me know if you need us to take a look at your transmission. Thank you, Mike Rodgers, Service Manager.

March 06, 2023

Nate is always willing to help me with what ever I need . I have 2008 f150 king ranch and 2018 Expedition and 2022 f350 dully. I have been using ford for a long time now as you can see. Its hard to fine a go More

by WILLIAM.HOWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lewis
March 06, 2023

Vehicle was inspected and immediately told that it was not under warranty, vehicle had 32,000 miles, dealership was attempting to scam me so I picked up the vehicle More

by RODRIGUEZNELDA1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Truck City Ford responded

Thank you for letting us know about your concern. As indicated on your receipt, this front end pull was caused by an external impact and damage to your tire. External impacts to tires and related damage caused by such impacts are not covered under factory manufacturer warranty

March 06, 2023

I came to Truck City for service to my Ford. Noe was wonderful! The dealership was busy but I never felt that I wasn't a valued customer. I have purchased my last 6 vehicles from Leif Johnson. More

by Pjdunaway01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
March 06, 2023

Was told it could up to 2 hours. It took 3 hours. Noe was polite and got the job done More

by SLRAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe
March 06, 2023

This dealership is always helpful, communicative, and dedicated to providing amazing customer service whenever possible. More

by JBALKMAN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moradi
March 06, 2023

I had a great experience with the service department, as I always do with Travis, my preferred Service Advisor. He was able to get my wife's car in and out quickly (brake replacement, and hub and bearing re More

by Slade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
March 06, 2023

The service department as professional and courteous and had my truck out at the promised time. They are wonderful to work with. More

by CARHORNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noe ??, Scott Jordan
March 02, 2023

Travis in the service center was phenomenal. I will absolutely visit truck city again for anything I need. More

by SAMGILLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
...
75
...