Truck City Ford - Service Center

Scheduled an Oil Change for 9am and added a MVI so I could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get a could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get and MVI. Within 2 hours of leaving I got a Service Alert on my app. Something about improper engine oil pressure. Had to return and it ended up being a much bigger issue also. Ended up having to leave my truck behind. Fortunate it was still covered by the extended warranty. A very frustrating day. Staff was very polite and professional despite the negative attitude I developed. In the end they took care of me and now I just hope all repairs are properly done so I can go back to enjoying my Ford F150. Thanks. More

MARIO IS ALWAYS WILLING TO HELP IN SO MANY WAY'S . HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN More

3 times I was told I would get a call-back and did not. I had no idea what was going on or when to expect to get my car back. I had no idea what was going on or when to expect to get my car back. More

3 service visits here so far and each one has been prompt and professional. I expect this will be my go-to spot for servicing my F150 and professional. I expect this will be my go-to spot for servicing my F150 More

Yes, service is excellent, work is done on time. Since I have to come from Georgetown for service on my F53 Coachman RV, scheduling work to be done is important, and they always honor their service Since I have to come from Georgetown for service on my F53 Coachman RV, scheduling work to be done is important, and they always honor their service time commitment. More

The people at Truck City Ford took good care of me this time. I would like to thank Mike Rodgers and his Service Manager Mario for taking care of my car and myself. I would definitely recommend them to oth time. I would like to thank Mike Rodgers and his Service Manager Mario for taking care of my car and myself. I would definitely recommend them to others. More

Stephen and others made the buying experience amazing and I would highly recommend people coming to buy from them I would highly recommend people coming to buy from them More

Daniel was very courteous and knowledgeable about my repairs needed. I got the vehicle back in a timely manner. Excellent experience! repairs needed. I got the vehicle back in a timely manner. Excellent experience! More

Isiah was amazing, his communication with me was outstanding and very respectful!! Would definitely recommend him again! outstanding and very respectful!! Would definitely recommend him again! More

Noe was great at providing timely updates as well as getting the equipment back to us in a short amount of time. I prefer to use this dealership as they have the parts and expert mechanics to get the p getting the equipment back to us in a short amount of time. I prefer to use this dealership as they have the parts and expert mechanics to get the problem diagnosed and repaired quickly. More