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Truck City Ford - Service Center
Buda, TX
1,707 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,707 Reviews of Truck City Ford - Service Center
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January 06, 2023
Thank you Nate for the excellent service received and answering my questions about my vehicles maintenance dates. answering my questions about my vehicles maintenance dates. More
by MERAMON1022
Verified CustomerEmployees Worked With
January 05, 2023
Mario does an outstanding job for us here at Vector Fleet Management/PEC he is always ready to assist and goes above and beyond. Glad Tim Hecker is there as well he has been great. Management/PEC he is always ready to assist and goes above and beyond. Glad Tim Hecker is there as well he has been great. More
by Fleet
January 05, 2023
Truck city always does a good job on repairs in a timely manner Mario my service advisor works me in even on short notices Mario does a good job for this dealership manner Mario my service advisor works me in even on short notices Mario does a good job for this dealership More
by CJ112044
Employees Worked With
January 05, 2023
Very satisfied with my service. Thank you Truck City! In and Out and even told me I didn't need something repaired when I thought I did. Thank you Truck City! In and Out and even told me I didn't need something repaired when I thought I did. More
by HOUSEE3030
January 05, 2023
check in fast, appointment times met, work done effectively, check out process easy and fast everyone a professional and attuned to serving the customer effectively, check out process easy and fast everyone a professional and attuned to serving the customer More
by BRYSONGC413
January 04, 2023
Service Department staff has always knocked it out of the park! I would highly recommend Truck City service department to all! park! I would highly recommend Truck City service department to all! More
by DD8839
Employees Worked With
January 04, 2023
Although I was pleased with service advisor and manager, I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy I was not thrilled when the offer to exchange my battery (under warranty) was replaced with a smaller battery. I also was not happy with the sloppy oil change job when oil dripped onto the driveway when I got home. Quality of the service technician work is what I rated this on. They also left a tire valve cap off (no big deal I guess b/c I have more). Just seems like techs may be in such a hurry that quality of service suffers. Not paying attention to detail. I wish we all could do our best and do it right or not do it at all. More
by TERRITUTTLE
Employees Worked With
January 03, 2023
Excellent experience in every way. Ordering, status updates, and pickup were extremely easy and I was informed the whole way. Would be happy to work with Truck City Ford and Bob again! Ordering, status updates, and pickup were extremely easy and I was informed the whole way. Would be happy to work with Truck City Ford and Bob again! More
by AUGUST.JARED1
