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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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December 29, 2022

Travis, Neil, Daniel were above average. They provided peace of mind by educating me on what the problems were and my options. Bravo. Retain these employees. More

by OMARRGUERRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Travis, Daniel, and Neil
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Jan 02, 2023 -

Truck City Ford responded

Omar, we appreciate your business and acknowledgement of our staff. They work hard for their customers, and are all professional and knowledgeable advisors. We appreciate your loyalty and your time.

December 28, 2022

Never had any problems dealing with Truck City Ford, my last service was as seamless as always. More

by MELROSEKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Truck City Ford responded

Thanks for the positive review and great rating for Truck City Ford service group. Your loyalty is greatly appreciated, and we are honored to be your service dealership. Our team is among the best in the state, and we wish you a safe 2023.

December 27, 2022

Great service, had no issues and they were prompt ordering my parts. I have no complaints More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pineda
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December 26, 2022

This was the least stressful, easiest vehicle purchase that I have ever made. The staff did not pressure us at all. More

by svtwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Moradi
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December 24, 2022

Friendly, helpful service rep who went above and beyond in staying in contact with us. More

by 50RLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
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Dec 26, 2022 -

Truck City Ford responded

Thanks for the positive feedback, and your business. The team works hard to keep the process timely and transparent for the customer, and it is always our number one goal. Wishing you great success in 2023.

Dec 26, 2022 -

Truck City Ford responded

Thanks for the positive feedback, and your business. The team works hard to keep the process timely and transparent for the customer, and it is always our number one goal. Wishing you great success in 2023.

December 24, 2022

Very impressed with responsiveness of the Service Department. They responded to wuestions submitted through online chat the next business day and accomodated me as a walk-in that weekend. Service adv More

by fj2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter who provided transport nearby while waiting vehicle was being serviced
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December 23, 2022

All the employees at Truck City are friendly, helpful and respectful. I appreciate the time taken to keep me informed about the progress of my vehicle service. More

by damarini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Dec 26, 2022 -

Truck City Ford responded

We appreciate your time to provide feedback, and agree with you 100%. Our service team is among the best in the state, and we are proud to have been able to assist you . Wishing you success and good tidings for 2023.

December 23, 2022

I have been a customer for years. Truck City Service (Mario Fuentes and his leadership) have always treated me well. More

by H_FORTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Truck City Ford responded

We appreciate your time to provide feedback, and agree with you 100%. Our service team is among the best in the state, and we are proud to have been able to assist you . Wishing you success and good tidings for 2023.

December 23, 2022

They got me in and out very quickly. It was a very good experience. Thanks. More

by GEEZERDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Report | Print
Dec 26, 2022 -

Truck City Ford responded

We appreciate your time to provide feedback, and agree with you 100%. Our service team is among the best in the state, and we are proud to have been able to assist you . Wishing you success and good tidings for 2023.

December 23, 2022

Great courteous service as always! Greeted with a smile, updated on repair work status & completed at time promised. Thank you! More

by PAULADTRUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
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Dec 26, 2022 -

Truck City Ford responded

We appreciate your time to provide feedback, and agree with you 100%. Our service team is among the best in the state, and we are proud to have been able to assist you . Wishing you success and good tidings for 2023.

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