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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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December 14, 2022

Nate was great. I will ask for him again when I need a service advisor. I did not expect to get the recall taken care of at the same time I was there for an oil ch More

by COUNTRYFAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Truck City Ford responded

We appreciate your time and your business. Your feedback gives us ideas for improvements to the process, and the ability to make those changes in a timely manner. Thanks for the five star rating.

December 13, 2022

Excellent service and very friendly staff, wouldn’t hesitate to use them again or recommend More

by JDMACNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel something
Dec 14, 2022 -

Truck City Ford responded

Thanks so much for the positive endorsement, and recommendation. Your business is important and thanks for the rating.

December 13, 2022

Service was great. They took my truck in without waiting, fixed it correctly, kept me informed, then returned it quickly. Service was professional and courteous. The be More

by WEBTUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Dec 14, 2022 -

Truck City Ford responded

Thanks so much for the positive endorsement, and recommendation. Your business is important and thanks for the rating.

December 13, 2022

The Sales man Joe Perez was so awesome in helping me get everything done! I have challenging credit and he was GREAT about communicating with me regarding the process. Matt in financing was so helpful too! More

by IIITORRRES
Recommend Dealer
Yes
Employees Worked With
JOE PEREZ, MATTHEW DURAN
Dec 14, 2022 -

Truck City Ford responded

Joe and Matt make a great team, and are both highly valuable team players. Your time and business are very important to us, and we appreciate the five star rating.

December 12, 2022

Pleasure working with the staff. Everyone did a great job with my new truck purchase. Thanks! More

by RD Steger
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Eddie Haddad
December 12, 2022

Nate was kind and helpful. Very communicative and knowledgeable. Thank you, great service! I will be coming back. More

by DAVID.LYSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

Truck City Ford was very communicative, helpful, and provided a thorough experience. I'll be taking my vehicle back for regular service after this visit, which was to address a recall. More

by JIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
December 12, 2022

Buying my truck and doing the trade in was an easy, efficient, and honest transaction. Very pleased with my new truck purchase. More

by TREVOR.ROGGE
Recommend Dealer
Yes
Employees Worked With
Zach Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Harper, Lauren Newman, Brian Garcia
December 09, 2022

Service work and service department were great. Robert in Service did great. The Manager had to help me out with something. Thank you. More

by MITZISUE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
December 09, 2022

Had a battery going dead, went to truck city? Nate checked my battery and it needed replacing. He got my truck in and out within 45 minutes! More

by LLLOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Truck City Ford responded

The Riata Service team is among the best in the state no hands barred. They work timely for the customer, fixing the problem the first time, and provided customers prompt updates as the work happens. We appreciate the business, and your feedback.

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