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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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December 08, 2022

Very nice and professional in the service department. I will be back.... I will be back....I will be back.... More

by DAVECUTHERELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Great service center. They always get me in and out quickly. They always provide quality work. More

by BEANS198223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Guerrero
December 07, 2022

Nate was fantastic. Super disappointed in Ford Motor Company. $85,000 Raptor with 47k miles needed a new transmission, seal and oil pan. Just 60 days out of warranty More

by jjanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Very nice and professional in the service department. I will buy my next truck there More

by TDELFATTILUMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
December 06, 2022

We had a service mobile visit on a recall and the technicians who came out were outstanding, friendly and helpful. Thanks again. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah and Joe
Dec 06, 2022 -

Truck City Ford responded

Thanks for using our mobile service, and sounds like the tech did everything right in a timely manner. This is a relatively new process for our family of dealerships, and we are going head first into the mix. Your business is greatly appreciated along with your feedback and five star rating.

December 05, 2022

When we explained our situation, coming from Smithville to get our yearly maintenance on our E450, Nate worked it out so we could wait and get our service completed. The work was to our satisfaction. Thank More

by VARASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Travis is awesome. Great customer service. He always follows up and takes great care of us. More

by JOSH@JOSHSTEPHENS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
December 04, 2022

Great dealership service department. Friendly and helpful, never feel rushed like at bigger dealerships. Pricing may be higher than others but worth it. More

by SPRING794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Great service and communication. Thanks and have a merry Christmas to all who work here More

by JOSH8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Dec 03, 2022 -

JOSH8991 responded

Good work

December 02, 2022

Always take my service business to Truck City. As usual, Travis took great care of me, along with Noe. Great job guys! More

by jtmcgimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Noe
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