Truck City Ford - Service Center

Very helpful, trying to get a reoccurring issue go away and it might be fixed now. Keeping our fingers crossed. and it might be fixed now. Keeping our fingers crossed. More

Always take my service business to Truck City. As usual, Travis took great care of me, along with Noe. Great job guys! As usual, Travis took great care of me, along with Noe. Great job guys! More

I had a construction crew from Nashville Tn. working in Austin and our F450 Super Duty work truck broke down. Travis at Truck City got our estimate and repair done quickly and his communication working in Austin and our F450 Super Duty work truck broke down. Travis at Truck City got our estimate and repair done quickly and his communication was great. More

I purchased my F250 a couple of weeks ago and dealing with Bob Salinas made the process go very smoothly. He is a very pleasant salesman to work with, Yesterday, I took the truck to the service departm with Bob Salinas made the process go very smoothly. He is a very pleasant salesman to work with, Yesterday, I took the truck to the service department. Once again my service consultant Charlie, went above and beyond my expectations. He was able to resolve the issues in less than an hour and took the time to walk me through what they did as well as helping me better understand all of the various settings on truck. He is really good! More

Scott did a great job getting my vehicle maintenance addressed as well as a warranty repair. Much more timely than any other dealership I've dealt with over the years. addressed as well as a warranty repair. Much more timely than any other dealership I've dealt with over the years. More

Great Service Dept. Helped me with a Recall for my F-150. Charlie got it all taken care of for me. Helped me with a Recall for my F-150. Charlie got it all taken care of for me. More

I showed up just AFTER closing hours for a night drop when Mike Rodgers took the time to come outside & take care of my drop off. Upon pickup, my service advisor was not available; however, Mr Rodgers st when Mike Rodgers took the time to come outside & take care of my drop off. Upon pickup, my service advisor was not available; however, Mr Rodgers stepped up to answer my invoice questions & made certain the repairs on my vehicle were accurate & complete. As far as I know, I would have bet Mr Rodgers owned the dealership. As a business owner myself, I will attest that it is exceptionally rare these days to find an employee like Mike who takes such a personal investment in their job as opposed to just punching the clock. More