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Trust Palmdale Honda
Palmdale, CA
15 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 15 reviews
May 29, 2025
I’m extremely disappointed with my experience at the Honda dealership in Palmdale, CA. I brought my car in back in September 2023 for transmission issues, and despite there being a known service bulleti Honda dealership in Palmdale, CA. I brought my car in back in September 2023 for transmission issues, and despite there being a known service bulletin about a faulty torque converter, no one mentioned it. I was told to just change the transmission fluid. Less than a year later, I was back with the same problem—this time with a transmission warning light. After researching and seeing that many other Honda owners had similar issues tied to the torque converter, I requested that they look into it. Instead, the service rep, Raul, immediately blamed my personal mechanic and dismissed my concerns. I had to push just to get the torque converter and software update checked. After waiting all day with no update (I had to call them myself), I was told I might need a whole new transmission. Only after insisting did they run further diagnostics and confirm the torque converter was the issue. That delay left me without a car for almost a week. I asked for a loaner because I’m a single mother of four and cannot afford to miss work or have my kids miss school. I was denied a loaner simply because I don’t have a full service history with Honda—even though this is my first Honda. I chose Honda for its reputation for reliability, but this experience has been nothing short of stressful and disappointing. I’ve lost time, money, and trust in the brand. I had considered buying the new Prologue, but now I’m seriously looking into switching to another brand entirely. This was one of the worst customer service experiences I’ve had at a dealership. I hope Honda takes this kind of feedback seriously because customers shouldn’t have to fight to be heard. More
by chanelle.collins
April 15, 2025
Floor Sales Manager was not easy to work with and we ended up at another Honda Dealership and got a Honda and treated better. ended up at another Honda Dealership and got a Honda and treated better. More
by wojo6329
Employees Worked With
August 20, 2024
At first they are nice to you There service department is so bad that there booking online is the same as there store they change or constant there system is down and when you they don't pick up the phone is so bad that there booking online is the same as there store they change or constant there system is down and when you they don't pick up the phone and they don't call bad, it's very frustrating, Terrible service More
by jamesplcs2
Employees Worked With
Angela
June 12, 2023
They said they'd call me back they could help no never called me back i haven't found a dealership or loan co. That are honest they all lie called me back i haven't found a dealership or loan co. That are honest they all lie More
by bobbiemccurdy42
Employees Worked With
Don't remember
