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This rating includes all service center reviews, with more weight given to recent reviews.
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1,715 Reviews of Tulsa Hyundai - Service Center
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February 06, 2020
The service was fast and people were friendly. I didn’t however like that when I bought the Tucson I was sold a 6 oil change package that I was assured was the “Engines for Life” deal but when I showed up however like that when I bought the Tucson I was sold a 6 oil change package that I was assured was the “Engines for Life” deal but when I showed up for my first oil changed I was told that was not the deal and the “Engines for Life” additive would cost extra. Felt I’d been lied to when I was sold the oil change package. Very disappointing. More
by kcollins1168
Verified CustomerEmployees Worked With
John Jin
February 05, 2020
I came in for an oil change and to have them inspect my car because it was still making a weird noise. The tech guy Paul said I was lucky to be alive because my car is about to blow and the engine is shot. car because it was still making a weird noise. The tech guy Paul said I was lucky to be alive because my car is about to blow and the engine is shot. I was stunned and started to panic because he said it would cost $10,000 and my warranty just expired. Paul said he would let me know by the end of the day if they could extend my car warranty. Three days go by and I still can’t get a hold of Paul to see what’s going on. On the fourth day i finally reach him and he tells me they will only cover $5,000 to replace the engine. With no car, my child had to drop her schooling and I go buy another car because I have to have a vehicle to drive to function. A week later I take my car for a second opinion with a full diagnostic from a local mechanic. Turns out my car is perfect and someone switched two wires to cause a misfire! I’m beyond furious and I’m going to channel 6 news with how Hyundai tried to scam me out of $5,000! More
by PATRICIAH.HURST
Employees Worked With
Stacy Mitchell, Brenda Monroe, Paul Hatton
February 05, 2020
They were fast and efficient as always and very friendly. Only small disappointment was my car didn’t get cleaned Like they usually get it done. Only small disappointment was my car didn’t get cleaned Like they usually get it done. More
by MOMC67
Employees Worked With
Michael in Service
February 05, 2020
I have had some pretty lengthy wait times in the past for service even with an appointment like up to 3 plus hours for regular oil change . I addressed this with manager. This time the appointment was speedy service even with an appointment like up to 3 plus hours for regular oil change . I addressed this with manager. This time the appointment was speedy in an out in about an hour and 10 minutes very happy with this past visit More
by adimoulas777
Employees Worked With
Cant remember name
February 03, 2020
The service guys are always very courteous and helpful. I appreciate their attention to detail. Steve was my salesman and is always available to answer any questions I may have. I appreciate their attention to detail. Steve was my salesman and is always available to answer any questions I may have. More
by Hyundai owner
Employees Worked With
Steve Wolfe, Stacy Mitchell, Brenda Monroe, Paul Hatton, Scott Monroe
February 02, 2020
headlight out I realized I was just inside my warrantee, and the service department allowed me to bring in my car a day earlier. Service was very friendly. I realized I was just inside my warrantee, and the service department allowed me to bring in my car a day earlier. Service was very friendly. More
by LIZ.MUNSON
Employees Worked With
Sorry, I don't remember the service guys name.
February 01, 2020
Great attention by Mr. Monroe!He was courteous, clear, Great attention by Mr. Monroe! He was courteous, clear, honest and helpful, especially when my car’s antenna cover fell off in the car wash. Great attention by Mr. Monroe! He was courteous, clear, honest and helpful, especially when my car’s antenna cover fell off in the car wash. More
by ROBERTOARMANDOELVIRZELAYA
Employees Worked With
Scott Monroe
January 31, 2020
The service was exceptional. I was in and out very quickly! Paul was very friendly and super helpful! He helped me update all of my information and took care of my service needs. quickly! Paul was very friendly and super helpful! He helped me update all of my information and took care of my service needs. More
by KANDLEB1977
Employees Worked With
Paul Hatton
January 31, 2020
Always very nice and I love the new feature sending me my car results from service. Helped me with a previous dealer issue. Thank you for the information car results from service. Helped me with a previous dealer issue. Thank you for the information More
by Sherry
Employees Worked With
Paul Hatton
January 30, 2020
No communication They would not return my phone calls or texts with updates on my repair. They had the car for over 8 hours. dk fkdk sj They would not return my phone calls or texts with updates on my repair. They had the car for over 8 hours. dk fkdk sj More
by ts2020
Employees Worked With
Paul Hatton
