Tulsa Hyundai - Service Center

They do not listen to their customers. I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost $6000, and the original problem persists. Every time I take my car here for an oil change i have to take it back to get it fixed. More

They offered a bit one get one on oil change. I came in the same day and they told me I did not qualify for that car. I then brought in my other car and was told I did not qualify for it on that I came in the same day and they told me I did not qualify for that car. I then brought in my other car and was told I did not qualify for it on that car either. They said if I bring back the first car next time I could do a buy one get one oil change on it. Seems very much like a bait and switch to me. More

Sold me a junk as car and lied about maintenance Tulsa Hyundai I am writing to formally express my concern and disappointment regarding a vehicle I recently purchased from your dealership. I bought the ve Hyundai I am writing to formally express my concern and disappointment regarding a vehicle I recently purchased from your dealership. I bought the vehicle less than 60 days ago and have driven it less than 2,000 miles. Despite this short time and limited use, I was just informed that the vehicle requires over $3,900 in maintenance and repairs. Specifically, I was told the vehicle needs the following: New tires Brakes and rotors replacement Brake fluid flush Coolant flush Air filter and cabin air filter replacement Oil change Hood struts replacement New battery These issues are unacceptable for a vehicle sold by a reputable dealership and suggest that the vehicle was either not properly inspected prior to sale or sold in poor condition without full disclosure. This level of wear and required maintenance is not consistent with a reliable, roadworthy vehicle—especially one sold by a certified dealership. I trusted Tulsa Hyundai to provide a safe and dependable vehicle, and I now feel mislead More

Showed no emotion/interest when helping me or anything I asked a question. I would call in and no one picked up or would get bounced around to other people until they’d just hang up asked a question. I would call in and no one picked up or would get bounced around to other people until they’d just hang up More

Sunroof stopped, was stuck closed. Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like t Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like this run $2,000 - $3,000. I wasn’t going to pay that for a sunroof, would you? Please put it back together and we’ll call it good with an $89 diag fee, no problem. Car is ready. We travel from out of town to come get it. They are giving it back to us with it now stuck in the open position. We tell them we can’t accept the car with the sunroof stuck open (water leak!) when we provided it with the sunroof stuck closed. OK come back and we’ll fix it. Picked the car up. Sunroof is crooked now, probably still leaks. Dash indicator light is on. Once home, I have no choice but to fix it. Getting inside, all it needed was re-timed (jumped a couple teeth) and a $21 deflector arm kit. Wow, not $3,000. Also, dealer provided it back now missing 2 deflector arm screws, 1 glass attachment screw, and a damaged LH opening trim. So I paid them $89 for them to do $70 in damage to my sunroof trim and lose three bolts that are not available. Would you be happy? More