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Tulsa Hyundai - Service Center

Tulsa, OK

3.4
1,349 Reviews

1,349 Reviews of Tulsa Hyundai - Service Center

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May 08, 2024

David Brock Was awesome thanks for checking on me fifteen stars thanks keep it up More

by LMOORE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David brock
May 08, 2024 -

Tulsa Hyundai responded

Thank you for your glowing feedback about David! We're thrilled to hear that he provided you with awesome service. We'll be sure to pass on your kind words to him. If you need anything else, feel free to reach out!

May 02, 2024

Good service and have a lot knowledge and good personality of service and clean service More

by julio.dominguez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeren Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, Julio! We're delighted to hear that you found our service team knowledgeable and friendly. We strive to provide top-notch service in a clean environment. Let us know if there's anything else we can assist you with.

May 02, 2024

I came in with a leak and they took the time to thoroughly check out my vehicle finding that the rear differential was leaking. They ordered the part and it was repaired within a week. More

by dschro81
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure which service personnel worked on my car but everyone was great
May 03, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, dschro81! We're glad we could thoroughly address the issue with your vehicle and get it repaired promptly. If you have any further concerns or need assistance in the future, feel free to reach out.

May 01, 2024

New genesis area is beautiful. Stephen did a great job. Would recommend your team to anyone More

by acolby0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Tulsa Hyundai responded

Thank you for your kind words, acolby0! We're glad you enjoyed our new Genesis area and that Stephen provided great service. We appreciate your recommendation and look forward to serving you again in the future.

May 01, 2024

They did a poor job. Left me waiting at the mall for a ride. Never called to tell me my car was ready. Didn’t perform recalls they were supposed to do. Had to order parts More

by KellyR0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeren Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

This is the second time I’ve had to take my brand new car in for service in the past two weeks. The issue was clearly not resolved with the first visit. The service team has never contacted me with an update More

by stephaniehartnedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Tulsa Hyundai responded

Hi Stephanie. We apologize for the inconvenience and frustration you've experienced with the service of your new car. Your feedback is important to us, and we take it seriously. We will address these communication and knowledge gaps with our service team to ensure improvements are made. If there's anything further we can do to assist you or address your concerns, please don't hesitate to reach out to us directly.

April 21, 2024

Great experience. Beautiful new building . Took care of my car needs and kept me informed the entire time . More

by Julie_driggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Tulsa Hyundai responded

Thank you, Julie_driggs, for sharing your feedback! We're thrilled to hear that you had a great experience at our beautiful new building. Keeping you informed and taking care of your car needs are top priorities for us. If you ever need anything else or have any questions, please feel free to reach out. We're here to help!

April 18, 2024

Poor service Dealer relies on text to communicate for their service department. When you call in the morning after they open, they have no live person to talk to. You can't even connect to service to lea More

by gemologists
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GARY RUTH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Tulsa Hyundai responded

We apologize for the inconvenience and frustration you experienced with our service department. Your feedback regarding our communication methods and the oversight with your air conditioner repair is concerning, and we take it seriously. We appreciate Megan's efforts to follow up, and we will address these issues internally to ensure improvements are made. If you have any further concerns or feedback, please feel free to reach out to us directly.

April 12, 2024

1st oil change, inconsistent info on mileage. After service we now have a noise we cannot locate More

by Rstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Tulsa Hyundai responded

Sorry to hear about the inconsistency, Rstone. It's frustrating when service doesn't meet expectations. Have you reached out to the service team about the noise? They might be able to help pinpoint the issue.

April 10, 2024

$588. 65 to replace a windshield washer pump is totally absurd. Making me rethink my decision to own nothing but Hyundai. More

by boomersooner1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Tulsa Hyundai responded

We're sorry to hear about your dissatisfaction with the cost of replacing your windshield washer pump. Transparency in pricing is crucial to us, and we strive to match our prices to the value of the service provided. We appreciate your feedback and will take it into consideration to ensure we're providing fair and competitive pricing. If you have any further questions or concerns, please don't hesitate to reach out to us.

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