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1,715 Reviews of Tulsa Hyundai - Service Center
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January 20, 2020
We have a 2015 Tuscan that we have been very happy with. It started consuming oil @ 89,000 miles. The staff in the service department have been very helpful with getting this fixed under their 10 year 100k It started consuming oil @ 89,000 miles. The staff in the service department have been very helpful with getting this fixed under their 10 year 100k warranty. More
by MATT
Verified CustomerEmployees Worked With
Scott Monroe
January 18, 2020
He came up to me & asked if he could help, I told him I needed my oil changed & wash. He asked if I had an appointment, I said no, he said if they use synthetic oil, I’ll have to pay extra even though I bo needed my oil changed & wash. He asked if I had an appointment, I said no, he said if they use synthetic oil, I’ll have to pay extra even though I bought the royal treatment & I told him I haven’t had to before. He said they probably “ate” it but I’d have to pay. He said the sales department doesn’t tell the customer, I told him I wasn’t aware of the extra charge so I won’t be paying that, he said his department went ahead & ate it. I have always had great service there until Friday. I just got off work & definitely wasn’t in a mood to deal with his attitude about no appointment or extra charges, then he tried to tell me I needed new front tires, without telling me what kind of new tire, warranty, speed rating. I said NO. I’ll take it elsewhere. Took an hour & fifteen minutes for oil change. I was extremely dissatisfied with his service. More
by DTQUIROZ
Employees Worked With
Greg Stutzman
January 16, 2020
had an oil leak. they found it quickly and repaired. Friendly, and fast. they called and discussed work before they did it. they picked me up from work and took me to dealership to pick up my car. Friendly, and fast. they called and discussed work before they did it. they picked me up from work and took me to dealership to pick up my car. More
by DIANNEHSMITH
Employees Worked With
Brenda Monroe, Scott Monroe
January 15, 2020
Greg in Service went above and beyond to help provide me quality help! He was very helpful and kind. He communicated well with us and made sure we were taken care of from start to finish with our car servic quality help! He was very helpful and kind. He communicated well with us and made sure we were taken care of from start to finish with our car service! More
by anissia.rick
Employees Worked With
Greg Stutzman
January 15, 2020
Awesome! The process was fast, easy, simple, painless; trying to think of other words, but can't. Scott was great and always has been when we need anything do The process was fast, easy, simple, painless; trying to think of other words, but can't. Scott was great and always has been when we need anything done. More
by redmen51
Employees Worked With
Scott Monroe
January 14, 2020
good, but slow. I like the idea that they fixed the problem with my wife's car but I thought 5 to 6 hrs. was a bit long for a just a battery replacement. I like the idea that they fixed the problem with my wife's car but I thought 5 to 6 hrs. was a bit long for a just a battery replacement. More
by TKEITHTULSA
Employees Worked With
Paul Hatton
January 14, 2020
Standard service work Always get attentive attention and care for my two Equus vehicles from Scott and Brenda. I appreciate the detail scrutiny that Scott watches for and c Always get attentive attention and care for my two Equus vehicles from Scott and Brenda. I appreciate the detail scrutiny that Scott watches for and checks with every visit. There has not been any sloppy work from the service group. If there is any doubt on work completed, the earnest invitation to bring the car back further analyze the problem is extended. That occurrence has yet to happen, but just the fact that the call to attention is comforting. The personal touch that Scott and Brenda provide is the continued reason to keep coming back to Tulsa Hyundai. More
by robbolt
Employees Worked With
Brenda Monroe, Scott Monroe
January 13, 2020
The service department at Tulsa Hyundai has always been excellent. They know about the service part which of course is very important but on top of that excellent customer service. Scott has always been am excellent. They know about the service part which of course is very important but on top of that excellent customer service. Scott has always been amazing to help in my time of need. More
by donnagailholbrook
Employees Worked With
Scott Monroe
January 13, 2020
I appreciate Paul always being so proficient and professional. He has always given be informational and compassionate about car care. Thank you to all the service team members and clerks. Job Wel professional. He has always given be informational and compassionate about car care. Thank you to all the service team members and clerks. Job Well Done!!! More
by HEATHER.KEYS.HK
Employees Worked With
Paul Hatton
January 11, 2020
The service and the shop foremen are awesome! Scott Monroe is by far the best! Thank you to Tulsa Hyundai and the staff. I look forward in continuing my business with you! Monroe is by far the best! Thank you to Tulsa Hyundai and the staff. I look forward in continuing my business with you! More
by OKSPENCER2010
Employees Worked With
Shop Foremen , Scott Monroe
