Tulsa Hyundai - Service Center

4 hour long wait I took my car In with an appointment made over a week ago for a 1;45 oil change on a Monday. I left with assurance that I would receive a phone call o I took my car In with an appointment made over a week ago for a 1;45 oil change on a Monday. I left with assurance that I would receive a phone call or text message when the service on my car was completed. I waited and waited about 3 hours pass and I call up to the service department and they tell me they will talk to the man I checked my car in with. Once he has word on my car he will call me right back. I waited another hour and never received a phone call with an update. I went up there anyways and saw that my car was sitting in the lot where they park the cars with completed service. I ask how long ago my car was completed and he asks me “didn’t you receive a phone call?” I said no. He apologizes and tells me my car was ready 2 hours ago at 3:45. In short, they have TERRIBLE communication and I will be finding another place for my oil changes. More

Very nice people and good service Patrick the Porter shuttled my granddaughter and I to the mall to shop while they serviced the car. How nice is that? We enjoyed shopping while they Patrick the Porter shuttled my granddaughter and I to the mall to shop while they serviced the car. How nice is that? We enjoyed shopping while they serviced and cleaned my Santa Fe! More

Great customer service! Fast and thorough air conditioner fix on a hot day! Paul is always friendly and professional. The used car should have been looked over better before Fast and thorough air conditioner fix on a hot day! Paul is always friendly and professional. The used car should have been looked over better before the sale, but the service department has made up for the shortfall. More

Always a pleasure! That staff here is always so nice and helpful. My questions are answered and I know exactly what to expect the next visit. That staff here is always so nice and helpful. My questions are answered and I know exactly what to expect the next visit. More

Pleasant I took a recently purchased Hyndai Elantra in for recall work. The service was done quickly. The waiting area was comfortable. The personnel were frie I took a recently purchased Hyndai Elantra in for recall work. The service was done quickly. The waiting area was comfortable. The personnel were friendly. I would recommend this dealership to others. More

Consistently pleasant experience I am always incredibly pleased with my experience here. I do not feel like people try to sell me services that aren't needed, and the customer service I am always incredibly pleased with my experience here. I do not feel like people try to sell me services that aren't needed, and the customer service is wonderful. More

exceptional service Scott Monroe is an exceptional service front person. From the time you step out of your car to the paying of your final bill he makes you feel like yo Scott Monroe is an exceptional service front person. From the time you step out of your car to the paying of your final bill he makes you feel like you are the most important person in the house!!!! Again I say,exceptional!!!! More

Quick & comfortable Needed an oil change and had my 6 yo with me. He was happy watching Nick in the kids room. It took about 1 hour and we were good to go. Needed an oil change and had my 6 yo with me. He was happy watching Nick in the kids room. It took about 1 hour and we were good to go. More

Excellent Customer Service This service visit far exceeded my expectations! Brenda Monroe is a great asset to Tulsa Hyundai. She assisted me on a previous visit and resolved t This service visit far exceeded my expectations! Brenda Monroe is a great asset to Tulsa Hyundai. She assisted me on a previous visit and resolved the issues I had in a professional and caring manner. She followed up and will be my go to person for any/all Hyundai needs. Scott Monroe has also helped me in the past and on this visit, and has provided service faster than promised, and with clarity and honesty. More

first oil change Tyler brown was very courteous and extremely helpful. He kept me informed of the progress of oil change and it took as long as he said it would. Tyler brown was very courteous and extremely helpful. He kept me informed of the progress of oil change and it took as long as he said it would. More