Turnersville Jeep Chrysler Dodge RAM - Service Center

brand new jeep been in the shop for 120 days still no resolve. no clue when i'll have my brand new jeep back and i'm paying top dollar. resolve. no clue when i'll have my brand new jeep back and i'm paying top dollar. More

Beware of their service department. Vehicle under warranty and they hate warranty work. Second issue is they cant find trained and energetic mechanics. The first time serviced I too Vehicle under warranty and they hate warranty work. Second issue is they cant find trained and energetic mechanics. The first time serviced I took it for the rear. It was rebuilt and three weeks later it went again. They made the mechanic drive with me to show him the issue. He almost fell asleep in my car. Think he smoked to much the night before or that morning. The second time was for an engine issue. I got my car back in worse shape than when I took it in. Took them two months to get parts and fix. When they returned the vehicle I had parts like the grill not properly installed and loose, broken ground strap, Engine bolts left loose and not tightened, and the list goes on. The service manager was so mad that I was telling his mechanic what he did wrong that he cut me off. Very bad attitude for a service manager. Will never return and I highly recommend another dealer or even better a local shop if it is not warranty work. More

Very disappointed in the quality of the service department. I put my vehicle in for my air condition shutting on and off. I was advised it needed a blower and resister and paid $1030 for the servic department. I put my vehicle in for my air condition shutting on and off. I was advised it needed a blower and resister and paid $1030 for the service on these two items. When I went to pick up the vehicle while still in the parking lot the air was still not working correctly so I went back in to advise service. The tech was unable to determine what it could be that is causing this so a star claim was opened since he was unsure of what to do next. After 2-3 weeks of checking status on this claim I was then asked to bring the vehicle back in so they can take another look. I then was told it would be another $2500 repair, not willing to acknowledge the fact I already paid $1030 for essentially nothing since I was handed back the car that day with a air condition still not working correctly. I am picking my vehicle up to take to a more reputable dealer but still at a $1030 loss with nothing to show from it from this dealership. Very poor way of conducting business! More

Always super fast and friendly , wonderful stuff . Very personal and explains what is being done and what is necessary Very personal and explains what is being done and what is necessary More

Service department is a total rip off. I went in for an oil change tire rotation and check engine light. My check engine light was for a bad gas cap. $2,000 later they put on my receipt th I went in for an oil change tire rotation and check engine light. My check engine light was for a bad gas cap. $2,000 later they put on my receipt that “customer suggested” a bunch of work, when in actuality they suggested it to me. They charged me $180 to change my gas cap. Place is a rip off. If I can save one person from going here, that’s enough. After looking at my receipt, I may send something to a news investigation agency for consumer fraud. More

The wrost experience ever, first issue the employees in the service department doesn't greet you..second "Dan" the service rep and whatever mechanic he claimed to work on my vehicle gave a purposeful false the service department doesn't greet you..second "Dan" the service rep and whatever mechanic he claimed to work on my vehicle gave a purposeful false diagnoses which cost me $155, by stating that my vehicle cylinder heads were warped from overheating ..complete BS but attempted to charge me 5k in repairs..their story didn't add up..so i took it to a buddy shop and it was a simple thermostat $40 issue and air within coolant system..I would never return to this dealer, even if they were giving cars away..BEWARE More

Very good service. No issues. Got there a little early but had no issues with this. No issues. Got there a little early but had no issues with this. More

I was very pleased with the service. The service writer Shawn was very helpful with the discount coupons and gave a very accurate time estimate for the service. The service writer Shawn was very helpful with the discount coupons and gave a very accurate time estimate for the service. More

The service is always fast and efficient, they even offer to drop you off if you have no ride. to drop you off if you have no ride. More

I had a great experience here. Everyone was super helpful and the service was quick! and the service was quick! More