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Turnersville Jeep Chrysler Dodge RAM - Service Center
Sicklerville, NJ
901 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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901 Reviews of Turnersville Jeep Chrysler Dodge RAM - Service Center
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July 20, 2020
Never be back. A hose clamp was loose on an egr valve that was previously removed by this dealership for a job several months ago, and I was accused of tampering with it. There is no reason any owner wou that was previously removed by this dealership for a job several months ago, and I was accused of tampering with it. There is no reason any owner would ever disassemble the entire top of an engine to access an egr valve. I've owned 58 vehicles in my life, and have never been treated this way. Jeep cares is reimbursing me, but thet is no excuse for this dealership, and something should become of it with the dealership itself. You cannot treat people who are under warranty this way. I was initially told they would cover the part, and I'd be responsible for over, 400 in labor. Once I started my case with Jeep cares, the labor cost went down to the low 200s on the estimate. Like I said, I have bought from this dealership before a few times, and will never set foot in there again. The way my case was handled Cas horrible. Jeel should have worked this out with the dealer rather than me going out of pocket and waiting for a reimbursement. More
by desant891
Verified CustomerEmployees Worked With
Rich in service
July 20, 2020
It’s been 15 days since I went to have my airbag recall handled and have yet to hear back from the service department. I guess I have to call them and take another day off from work. Not very pleased. I al handled and have yet to hear back from the service department. I guess I have to call them and take another day off from work. Not very pleased. I also asked they look into another part I need for the vent on the drivers side floorboard. Nothing. More
by cr8vdb
Employees Worked With
Service department
July 20, 2020
i fell that it was terrible nothing was covered under my warranty !! why did i pay for the warranty then? i’m not happy i bought the extended warranty when it don’t cover anything warranty !! why did i pay for the warranty then? i’m not happy i bought the extended warranty when it don’t cover anything More
by abbotts4life
July 17, 2020
Quick and efficient oil change Quick and efficient. Amenable to customer’s schedule. Staff is very friendly and helpful. Have been very happy with Turnersville Jeep since I leased m Quick and efficient. Amenable to customer’s schedule. Staff is very friendly and helpful. Have been very happy with Turnersville Jeep since I leased my Grand Cherokee there. More
by janferguson2002
Employees Worked With
Josh in Service
July 17, 2020
Had a great service as usual, wasn’t a long wait, always very professional! Was very clean in waiting area, everyone was wearing masks and keeping distance! very professional! Was very clean in waiting area, everyone was wearing masks and keeping distance! More
by loralie94
July 16, 2020
They are considerate Timely a wonderful place to have your vehicle worked on. Josh was a very nice young man he kept me informed during the process your vehicle worked on. Josh was a very nice young man he kept me informed during the process More
by shrsb3
Employees Worked With
Josh or Justtin..in service. I think it was Josh. Nice young man
July 16, 2020
repair Received oil change and 30,000 mile work. Came home oil was completely spilled over my drive way. My battery light came on, smoke came through air v Received oil change and 30,000 mile work. Came home oil was completely spilled over my drive way. My battery light came on, smoke came through air vents. Over all not a happy experience, then receive a text message saying the service center found more issues with the car when I visited. More
by kevin87
Employees Worked With
not sure
July 15, 2020
I was not happy with the price of the service I was getting a nail pulled out of my tire I would think that should have been under warranty concerning my car is just a little over a year old. getting a nail pulled out of my tire I would think that should have been under warranty concerning my car is just a little over a year old. More
by ladym2u
July 15, 2020
Check Engine Light Took my jeep in for my check engine light thats been on for some time, they were able t fix it in less then a day Took my jeep in for my check engine light thats been on for some time, they were able t fix it in less then a day More
by jlhowell913
Employees Worked With
Chris
July 15, 2020
Service department is fantastic!! Brought my wrangler here a few times for service and every time the experience has been a delight. Very timely and accommodating. here a few times for service and every time the experience has been a delight. Very timely and accommodating. More
by chefjoffrey
