Turnersville Kia

Professional, Courteous and Accomodating Jim Pisarcik was great to work with and lease a car from...he was patient & knowledgeable, and stayed in contact with us until KIA of Turnersville had Jim Pisarcik was great to work with and lease a car from...he was patient & knowledgeable, and stayed in contact with us until KIA of Turnersville had the model and color we wanted. Fair trade-in value, no haggling. This is our second KIA, and if our new Niro is anything like our Sorrento, it's highly likely we'll be buying/leasing another KIA when the need arises. More

No hassle car buying. This was one of the best car buying experiences I have ever had. Jim was so helpful and took the time to explain everything. No games, No headaches, j This was one of the best car buying experiences I have ever had. Jim was so helpful and took the time to explain everything. No games, No headaches, just a great exerience. More

The best sale I purchase my kia sportage with josh help. ..i was in and out in no time..they gave me the best offer..thank you kia crazy..... I purchase my kia sportage with josh help. ..i was in and out in no time..they gave me the best offer..thank you kia crazy..... More

Not great service, innept or dishonest (you decide) I went in to look at a 2018 Kia Soul because they were the only ones that had the color I was considering. They were busy so it was almost 2 hours bef I went in to look at a 2018 Kia Soul because they were the only ones that had the color I was considering. They were busy so it was almost 2 hours before we sat down with Chris, a young but eager guy. Did a test drive, really liked the car so we talked features and numbers. Here's where the experience goes south. I specifically asked and was told it had a spare tire, because I know Kia is starting to sell those as an accessory for some models. Yup, Kia considers them an accessory, buyer beware there. I asked Chris is there was a charge when the UVO / Navigation system needed a software update, I was told no charge. Found out later the last update goes for $149. I told him what my monthly comfort zone was, so of course the dealing with 'Let me ask my manager' started. They came back at $25 more than what I wanted, but said they could extend it by 3 months and make my number. I asked if it would up the interest rate (I was told 1.9%) and was told no, the rate would stay the same. Another two hours later (we were there almost 6 hours by now) I finally get in front of Finance, and to my surprise, the interest rate is magically 4%. So be it, I don't think Pete was to blame and I will probably refinance through my bank in a month anyway. Two weeks later I am cleaning out the back and lift the package tray and foam insert to find there is no spare tire. One phone call, one e-mail and a personal visit later (spoke with Josh, who said he would tell Chris to call me) I was left feeling like I won't be getting a spare tire from them. Not even a 'Sorry about that'. So, I removed all Kia Turnersville decals and plate frames from my car and ordered a spare from another dealer. I get asked about the car (Wild Orange gets noticed) daily, and I am happy to say how much I love the car and how they should go anywhere but Kia Turnersville. I wonder, if I cost them even one sale, how much their commission is compared to a happy customer and a $200 spare tire kit? Their loss, I will never be back. Update 11/8/17: I was contacted by the Sales Manager Vince, only after posting this review. Short version, he offered to buy me a spare if I deleted this post. Not edited, not altered, he used the word 'delete'. When I hesitated because it felt dirty, like a payoff, Vince proceeded to tell me it was a "he said, she said issue" and his salespeople had a different version of things. So here is a guy trying to buy my silence and he's questioning my honesty. Well Vince, my morals are worth more than a $190 tire kit. I would prefer people know the truth about you and Chris. Guess the customer is sometimes right at Turnersville Kia, unless you can infer they are a liar and then buy off a negative review. More

In the end it was a great experience!! This was the 5th KIA that we have leased over the past 4 years. We are very happy with quality of cars and this past sales experience ended up on a ve This was the 5th KIA that we have leased over the past 4 years. We are very happy with quality of cars and this past sales experience ended up on a very positive note thank to Jim our salesman and his team . More

Quick, pleasant, and easy They directed me to my best options. They listened to what I was looking for. They worked with my budget and I left with the exact car I wanted They directed me to my best options. They listened to what I was looking for. They worked with my budget and I left with the exact car I wanted More

What you see is what you get, and more! My entire experience starting with the user friendly website, our visit to the dealership with convenient hours, and the patience and professionalism My entire experience starting with the user friendly website, our visit to the dealership with convenient hours, and the patience and professionalism of Shye, our salesperson was absolutely stellar and exceeded my expectations. Got to see and test drive all 3 vehicles I saw online, and without a doubt got the absolute best price and value for my new purchase while staying within my budget. Very happy and satisfied with my purchase and the follow up. More

Great experience Josh was knowledgeable and very easy to work with. He was able to answer any and all questions. First car buying experience, and it was made easy. Gre Josh was knowledgeable and very easy to work with. He was able to answer any and all questions. First car buying experience, and it was made easy. Great experience overall! More

Was more like a family reunion than looking a car My visit was way more than what I was expecting and Jim Pisarcik outlined everything to me about the deal. I truly appreciate your service and I will My visit was way more than what I was expecting and Jim Pisarcik outlined everything to me about the deal. I truly appreciate your service and I will always recommend to you guys More

Always a great experience at Turnersville KIA I've been a customer here for a number of years. The management, sales staff, and service reps are always helpful and courteous. I'm very satisfied wi I've been a customer here for a number of years. The management, sales staff, and service reps are always helpful and courteous. I'm very satisfied with my recent transaction. More