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Turnersville Kia

Sicklerville, NJ

4.4
2,291 Reviews
At Turnersville KIA, our staff aims to exceed customer expectations of integrity, value and service every day by providing the Delaware Valley the automotive industry's hottest products at the lowest prices while enjoying the most professional experience possible!. While we consider this standard to be our customers right to expect and our privilege to provide, it is also critical to our success. We are prepared to work as hard as it takes to earn and keep our customers business and continue to provide superior value on New and Certified Pre-Owned Kias as well as a variety of top quality pre-owned cars, trucks, vans and SUVs that are worthy of our customers hard earned money.
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2900 Black Horse Pike

Sicklerville, NJ

08081

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Showing 2,291 reviews

October 20, 2010

I purchased a car about 3 weeks ago. One of the tires and the wiper blades failed inspection today. The paperwork I was given (and what I was told) said that the car had been inspected and that everything ch More

by yeesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Oct 20, 2010 -

Turnersville Kia responded

I'm terribly sorry to hear you had an unsatisfactory experience here at Turnersville Kia. We pride ourselves in the way we treat our customers, so it's important to us that we handle your situation with care. I have your sales person and the managers working hard to make sure you and your vehicle are taken care of properly. We apologize for the inconvenience and we appreciate your feedback. Rebekah Marine Internet Sales Manager (856) 875-5600 netmanager@kiakrazy.com

Oct 22, 2010 -

Turnersville Kia responded

Lisa, We want to solve this problem and we are more than happy to take care of you and your vehicle, but you need to stop by our dealership. Our service records indicate that the vehicle was given new wiper blades and the tires were checked to ensure that they would pass state inspection. If this is not the case, and we are in error, please bring in your state inspection form and we will gladly make the necessary repairs. We hope to repair our relationship with you and we are willing to do anything within reason to accomplish this goal. Thank you, Rebekah Marine Turnersville Kia Internet Sales Manager (856) 875-5600 netmanager@kiakrazy.com

Oct 26, 2010 -

Turnersville Kia responded

Lisa, We've tried reaching out to you several times to fix this problem, and you have continued to ignore our requests to bring in your vehicle. In addition, this is my 3rd time responding to you through your posts and I fail to see any response on your end. We'd be more than happy to make any repairs if you simply bring in the state inspection report showing that it failed. According to our service records, we checked the tires and put in new wiper blades. Also, I am not sure why the cold pizza would be a factor in your bad experience here, but we do our best to accomodate our customers. Best regards, Rebekah Internet Sales Manager (856) 875-5600

August 11, 2010

The entire staff is very helpful and polite. I would refer this dealership again, what a friendly atomsphere. salesman was great. i took my mother in law there to buy a car an suv she loves it.i would More

by devils301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark narciso, Mark Narciso
August 05, 2010

My salesperson was Mr Forte, and he met all the needs I had and his service was quicker than any other dealer I have been to. He had a pleasant attitude and advanced knowledge of the vehicle I wanted to p More

by mfauver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Forte
August 05, 2010

My husband and I were on a budget and Skip made sure that we found the right vehicle and were happy with the payments. I would highly recommend a friend to buy from your dealership. We were very impressed. W More

by sedona4disney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Wallace
August 04, 2010

When we were looking for a minivan for our growing family we looked at the Kia first since they are the most affordable. We also had the added bonus of a pleasant car buying experience. george was extremel More

by jenibeni227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Smith
July 22, 2010

I would not hesitate to return to this dealership for a future purchase or recommend anyone to go there. They were informative, friendly, professional and i didn't get any of the salesman bull crap. The More

by hilliard
Customer Service
Recommend Dealer
Yes
Employees Worked With
3
July 21, 2010

The staff at the dealership were extremely courteous and professional.I had a very pleasurable experience.All of the staff treated me with respect and sincerity in the negotiation process.GREAT GUYS!!!I wil More

by tomtanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Siegle Joe Burgo Mike Burgo, Joe Siegle
July 17, 2010

My 2010 Kia Rio is the first brand new car I ever My 2010 Kia Rio is the first brand new car I ever purchased. Now, having done comparisons before ever visiting the Kia dealership, I knew going in th More

by NTCorra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cline
July 17, 2010

The whole crew at Turnersville Kia go out of their way to create a friendly, comfortable atmosphere. They have a great selection of vehicles in stock and our salesman went through dozens of his inventory to More

by ljliljoe69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Narciso
February 03, 2010

I just bought a new Forte from Turnersville Kia, and I have never been treated so nicely when buying a car! The salesmen wasn’t pushy, and put up with all of my demands and treated me like an actual perso More

by Lab
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Forte
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