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Tuscaloosa Chevrolet

1.3

6 Lifetime Reviews

6500 Interstate Pkwy, Cottondale, Alabama 35453 Directions
Sales: (205) 409-3095

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6 Reviews of Tuscaloosa Chevrolet

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September 17, 2019

"If I’d did this for you, everybody would expect us to do it"

- jpoer

“If I’d did this for you, everybody would expect us to do it”. That is the exact words from their finance manager. Purchased a truck here. New Silverado 2019. At the last minute, they changed finance persons. The paperwork was incorrect. Shame on me, but I didn’t notice an error in the papers. When I did find it 3 days later, then claimed they could fix it. Call the finance company. They said the dealership had to resolve the error. Over a week, I called 4 times, never to get a return call. I went to the dealership. Back and forth, the finance person said “if I did this for you, I would have to do this for everyone” and they refused to fix the papers. I recommend staying away. They will not return your call or help in any way. Worst dealership I ever dealt with.

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Recommend Dealer
No
Employees Worked With
Hunter, RobertT, Stan, Clyde
September 04, 2018

"False advertising "

- Red

truck on website had a price went to dealership drove the truck was going to buy. Then they told us was the wrong truck and price. Don’t waste your time going there.

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Recommend Dealer
No
Employees Worked With
Lisa and a manager did not get his name
December 16, 2017

"Truck purchase "

- Truckman

I purchased a new set of tires from Tuscaloosa Chevrolet for my truck. I didn’t have my tires a year when I traded my truck in for a new truck. I demand that the tires be put on my new truck. They said that they couldn’t do that. Guess I am out $1500. I have bought 2 vehicles from there but will not buy another vehicle from them again. I am very pissed off that they kept my tires. Go to Demopolis at Windham Motor Company to get better service from the sales department. Tuscaloosa Chevrolet took my keys to my other truck and hid them from me just to make me purchase a truck I am not happy with.

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Recommend Dealer
No
Employees Worked With
John
June 23, 2011

"Hard to work with, and made me feel poor and bothersome...."

- nolenj

Hard to work with, and made me feel poor and bothersome. Almost came out and said we would not be able to purchase a car due to bad credit. While our credit isn't great we got amazing offers from another Chevy dealership and other dealerships. We just purchased a car at a decent rate and price and it certainly wasn't at Tuscaloosa Chevy. Thanks for casting us off! I wouldn't want my hard earned money to find its way to rude and unprofessional people like yourselves! On a side note, they were nice to my two year old while we had to wait stupid amounts of time making me late for work. So that is a plus I guess.

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Recommend Dealer
No
Employees Worked With
Georgia and another. Georgia actually nice.
May 17, 2007

"Tuscaloosa Chevrolet is, in my opinion, by far one of the..."

- jwl4261

Tuscaloosa Chevrolet is, in my opinion, by far one of the best dealers in town. If your looking for a new or used vehicle or you have a Chevy that needs service or repair, I recommend Tuscaloosa Chevrolet!

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Recommend Dealer
No
May 17, 2007

"Tuscaloosa Chevrolet is, in my opinion, by far one of the..."

- jwl4261

Tuscaloosa Chevrolet is, in my opinion, by far one of the best dealers in town. If your looking for a new or used vehicle or you have a Chevy that needs service or repair, I recommend Tuscaloosa Chevrolet!

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Recommend Dealer
Yes
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