Tuscaloosa Ford

Great experience with Hunter and Dana! Everyone was nice and friendly! Will definitely recommend Tuscaloosa Ford! We love our Mustang! Go see Hunter Crawford for your next car purchase! and friendly! Will definitely recommend Tuscaloosa Ford! We love our Mustang! Go see Hunter Crawford for your next car purchase! More

I’m grateful for Mose Wimberly going that extra mile in working with me on my truck purchase. I'm also appreciative for the complimentary service afterwards. working with me on my truck purchase. I'm also appreciative for the complimentary service afterwards. More

Very good experience , friendly service quick to respond to questions fastest buying process easy to work with knowledge sales representative not to pushy to sale something you say you don’t want to questions fastest buying process easy to work with knowledge sales representative not to pushy to sale something you say you don’t want More

I was helped as soon as I arrived for my appointment, Timothy was helpful and friendly. They arranged for a ride home and contacted me as soon as they finished. Best of all my bill was just what I was qu Timothy was helpful and friendly. They arranged for a ride home and contacted me as soon as they finished. Best of all my bill was just what I was quoted without surprises. More

Dissapointing! We recently purchases a new F-150. It had just under 2,000 miles on it as it had been loaned to a customer while his truck was being repaired. When we test drove the vehicle the first ti had just under 2,000 miles on it as it had been loaned to a customer while his truck was being repaired. When we test drove the vehicle the first time, we told the salesperson that there was a problem with the tires (sounded like a flat spot on the tire). We went back a week or so later and test drove for the second time. We again indicated that there was a problem, After three different times in the shop for a total of 18 days, their solution was to spin balance the first time and spin balance and rotate the tires to the back. So now the noise has just moved! Tim, our service guy has been great to help us out and even test drove the vehicle with us so that we could let him hear the noise for himself. We were Ford people for many years, and went to Toyota. All of our Toyota's together were in the shop less time than this one vehicle that we have owned for three months. We even decided to shop at home in Tuscaloosa this time rather than make the drive to Bessemer as we had done in the past. Never again! It will be worth the extra miles to get the service that we deserve. We never had this trouble with the Bessemer Ford dealership. They would have replaced the tires and made sure that our new truck met our expectations. Shame on you Tuscaloosa Ford and Ford Motor Co. for not standing behind your product. What good is a lifetime warranty if they won't stand behind the product? More

My service was scheduled promptly. The service writers ,John and Tim were very helpful.The technician did a good job. I would recommend Tuscaloosa Ford for service. ,John and Tim were very helpful.The technician did a good job. I would recommend Tuscaloosa Ford for service. More

I received excellent service. The salesperson Mr. Wimberly was very knowledgeable and personable. The Service Manager, Alan was awesome, very courteous and professional. I had to take my SUV back sev Wimberly was very knowledgeable and personable. The Service Manager, Alan was awesome, very courteous and professional. I had to take my SUV back several times and received the same professional service each time. I have found me a lifetime dealership More

AJ the person who took care of me from start to finish on my Saturday visit was an awesome experience and he treated me like family! Go by and see this guy and all the people at Tuscaloosa Ford!!! my Saturday visit was an awesome experience and he treated me like family! Go by and see this guy and all the people at Tuscaloosa Ford!!! More