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Tuscaloosa Ford

Tuscaloosa, AL

Overview
Reviews
Vehicles
4.9
293 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 293 reviews

May 29, 2020

Everything went well. Cristin was very helpful. She listened to my needs and communicated with a friendly tone. She seems to enjoy her job at Tuscaloosa Ford. More

by tjohnson
Recommend Dealer
Yes
Employees Worked With
Cristin
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May 30, 2020 -

Tuscaloosa Ford responded

It is a joy to know that Cristin was so helpful. Thank you so much for taking the time to give us your feedback. If there is anything else we can help with, let us know. Our team is happy to help!

May 28, 2020

Service was outstanding. They took care of my every need. It was very easy to make a appointment. Will recommend this dealership to my coworkers and family. More

by ostella
Recommend Dealer
Yes
Employees Worked With
All employees good
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May 29, 2020 -

Tuscaloosa Ford responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 28, 2020

I had an incredible experience purchasing a 2020 Mustang GT. The salesman was very knowledgeable and helpful. Definitely recommend Tuscaloosa Ford for any one looking to but a vehicle. More

by Mustangaddict91
Recommend Dealer
Yes
Employees Worked With
Frank Friscia
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May 29, 2020 -

Tuscaloosa Ford responded

Congrats on your 2020 Mustang GT! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 27, 2020

Very friendly staff. I was disappointed that not one staff member wore a mask due to covi 19. The dealership was clean and very busy More

by Richard ford6585
Recommend Dealer
Yes
Employees Worked With
Cristin
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May 29, 2020 -

Tuscaloosa Ford responded

Richard, Thank you for your overall positive feedback for our team members and facilities. If you'd like to discuss your concerns, please contact me directly. Best, Adam Stetler General Manager astetler@fivestaronline.net

May 26, 2020

The person that help me with my vehicle been severe was very nice to me and explain it all in detail what needs to be done thanks 👍 More

by kennethjackson.kj.39
Recommend Dealer
Yes
Employees Worked With
Jason
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May 27, 2020 -

Tuscaloosa Ford responded

Thanks for your feedback! We are here and happy to help. Please have a wonderful day!

May 26, 2020

Everything went super smooth. Very quick process in comparison to prior car buying experiences. Zac was super helpful with finding the right truck for me. More

by Sagirsd
Recommend Dealer
Yes
Employees Worked With
Zac Dill
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May 27, 2020 -

Tuscaloosa Ford responded

It is a joy to know your experience went smoothly. Zac will be so pleased to know of your satisfaction. Thank you for your review!

May 26, 2020

John Paulick dome real good. Also I had a good time while I was there looking at all the new make and models. I will be back More

by H
Recommend Dealer
Yes
Employees Worked With
Johnny Paulick
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May 27, 2020 -

Tuscaloosa Ford responded

H, thank you for taking the time to share your good experience with Johnny! We truly appreciate your positive feedback, and we look forward to working with you in the future.

May 26, 2020

Friendly and helpful staff that make sure your vehicle is serviced and their focus on customer service is world class. The staff always follows up to ensure satisfaction is guarantied. More

by GH
Recommend Dealer
Yes
Employees Worked With
Hayword, Halie
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May 27, 2020 -

Tuscaloosa Ford responded

Thank you for the great review! We are happy to know that you had a positive experience with Hayword and Halie, and if there is anything else we can do for you, please let us know.

May 26, 2020

As always Cristin’s professionalism & her customer service was stellar. Communication was great in addition I certainly felt that things were being done efficiently. The visit undoubtedly met my level More

by Harrison.v.montgomery
Recommend Dealer
Yes
Employees Worked With
Cristin
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May 26, 2020 -

Tuscaloosa Ford responded

Cristin is a wonderful team member! We are so happy to know everything was to your level of satisfaction. If there is anything else we can do, please let us know. Our team is always happy to help you out!

May 26, 2020

Very friendly and made buying a vehicle very easy. I live in Starkville and the Jeep we drove over to buy was exactly as they said it was. was very impressed with how smooth the transaction was. More

by Btempleton1972
Recommend Dealer
Yes
Employees Worked With
Jay and Alex and the finance manager was great also.
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May 26, 2020 -

Tuscaloosa Ford responded

Congratulations on your Jeep! We are so happy to know of your impression. If there is anything else we can do to assist, please let us know. Our team is happy to help!

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