Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Tuscaloosa Ford

Tuscaloosa, AL

Overview
Reviews
Vehicles
4.9
284 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
Contact Dealership

5801 McFarland Blvd E

Tuscaloosa, AL

35405

Directions

By Type

Showing 284 reviews

December 24, 2023

Wonderful experience. Great sales team that took a lot of time with us as we made our decision. More

by Donjones922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel and Lois
Report | Print
Apr 12, 2024 -

Tuscaloosa Ford responded

We appreciate your feedback and are pleased to hear the sales team at Five Star Tuscaloosa Ford was able to help. Thank you for choosing us in making your decision.

December 17, 2023

Go see Jai, he put my needs a priority and gave me the best possible deal he could get. 5 stars for him and the friendly staff at Tuscaloosa Ford! More

by Ibryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai
Report | Print
Dec 17, 2023 -

Tuscaloosa Ford responded

We're glad to hear that you had a positive experience at Five Star Tuscaloosa Ford. We aim to prioritize the needs of our customers and we're pleased our team could help you get a good deal . Thank you for your review.

December 17, 2023

Had a great experience working with Samuel, Chris and Spencer. Good fellowship and good service! More

by mickeyt1311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Chris, Spencer
Report | Print
Apr 12, 2024 -

Tuscaloosa Ford responded

Thank you for sharing your positive experience at Five Star Tuscaloosa Ford. We're glad you found our service good and appreciated our team.

December 15, 2023

Go see Jai. He is the best! He made me feel like I was his only priority. More

by stephen_uwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Spates
Report | Print
Dec 16, 2023 -

Tuscaloosa Ford responded

We appreciate your commendation for the mindful customer service at Five Star Tuscaloosa Ford. It's great to recognize our staff's dedication resonating with you so meaningfully.

December 09, 2023

The salesman Louis was very knowledgeable and the whole process went very quickly and I love my new Explorer. More

by ann.vanderford58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Essman
Report | Print
Dec 09, 2023 -

Tuscaloosa Ford responded

Thank you for your positive feedback. We're glad to hear that Louis was able to assist and that you're enjoying your new Explorer. At Five Star Tuscaloosa Ford, we value your business.

December 08, 2023

We had the best experience. Found the vehicle we wanted online was ready when we got there. Everything was prefect. More

by megandinc07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Dec 08, 2023 -

Tuscaloosa Ford responded

It's good to hear your online buying experience at Five Star Tuscaloosa Ford went smoothly and met your expectations. Thanks for the positive feedback.

November 26, 2023

Great experience, great service. Purchasing my truck was so quick and easy. Could not be more pleased. More

by Cowanortho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 27, 2023 -

Tuscaloosa Ford responded

We appreciate your positive feedback about purchasing your truck with us. It's our pleasure at Five Star Tuscaloosa Ford to make each purchase fast and convenient. We're glad you appreciated our service standards, thank you again!

November 22, 2023

I WENT TO HAVE A BULB REPLACED. ..$642 LATER MY HOOD SENSOR LIGHT STAYS ON...NOW ITS MY FAULT...THEY WON'T FIX IT..SAID IT WAS LIKE THAT WHEN I BROUGHT IT IN...A LIE!!!! IF I CAN PAY More

by prissyj205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nic Peters
Report | Print
Nov 28, 2023 -

Tuscaloosa Ford responded

Hello, We sincerely appreciate you taking the time to provide your feedback. We strive to provide positive and transparent service experiences for our guests and I'd like to speak with you regarding your recent visit. If you would like to discuss this further, please contact me directly at your earliest convenience. Thank you, Nic Peters Service Manager npeters@fivestaronline.net

Nov 29, 2023 -

prissyj205 responded

TRIED TALKING TO YOU... IT'S USELESS..I WILL NOT BE GETTING MY CAR SERVICED FROM TUSCALOOSA FORD NEVER AGAIN!!! And I use to like them, but now they are conniving liars!!! and over priced,!!

November 07, 2023

The very best experience I have ever had in buying a vehicle! Literally everyone I dealt with was professional, personable and extremely helpful. Chase, Sean, Dana - Thank y'all for making it so easy! More

by lewis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase, Sean, Dana, Jeff, Jackie
Report | Print
Nov 07, 2023 -

Tuscaloosa Ford responded

We appreciate your kind words and are glad to hear that our staff contributed to a positive experience at Five Star Tuscaloosa Ford. We're particularly proud of our delivery team’s efficiency. Safe travels with your new truck!

November 05, 2023

Jason Holmes at Tuscaloosa Ford was outstanding in listening too and answering all my questions. He kept me updated on the progress of delivery of my my vehicle all the way to the end. I would highly More

by terrydavid271
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Holmes
Report | Print
Nov 05, 2023 -

Tuscaloosa Ford responded

We appreciate your high rating and comment about Jason at Five Star Tuscaloosa Ford. It's comforting to know he was communicative throughout the delivery of your vehicle. Much obliged for recommending us.

1
...
7
8
9
...
29