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Tuscaloosa Ford

Tuscaloosa, AL

4.9
284 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 284 reviews

October 27, 2023

I would give 0 stars if possible! !! My husband has been multiple times to have his truck worked on only for him to get it back and it literally be leaking oil the same day! More

by cameronsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 28, 2023 -

Tuscaloosa Ford responded

Hello, We take your feedback seriously here at Five Star Tuscaloosa Ford. I want to connect with you in regard to the care our Service Team has provided for the oil needs of your husband's truck. Please email me your contact information so that I can reach out to you. Thank you, Nic Peters Service Manager npeters@fivestaronline.net

October 04, 2023

They have very friendly and knowledgeable salesmen. Great service with reasonable prices. I was shown a virtual video of the truck I wanted to purchase. The salesman was able to answer all the question More

by Cls74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack and Gabe
Oct 05, 2023 -

Tuscaloosa Ford responded

Congratulations on your truck! We are so happy to read that our Sales and Service Team was very friendly, knowledgeable, and able to answer all of your questions during your visit. Thank you so much for the positive feedback and 5 stars. It is great to know that you enjoyed your experience working with our team at Five Star Tuscaloosa Ford, and please feel free to reach out to us if we can be of any assistance in the future.

September 14, 2023

Professional employees and quick with buying process. Awesome truck my first new truck. Buy in confidence More

by mrfamu03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter and Dana
Sep 15, 2023 -

Tuscaloosa Ford responded

Thanks for the five-star review. Our Sales Department strives to meet all our customer's needs and expectations promptly. If you have any more automotive needs stop by Five Star Tuscaloosa Ford.

September 11, 2023

Great sales team, fast service. You had the right car at the right price for us. Thanks again, Tuscaloosa Ford! More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, Spencer
Sep 11, 2023 -

Tuscaloosa Ford responded

Thank you for taking the time to leave this positive review, Dan. It was our Sales Team's pleasure to provide a great dealership experience at Five Star Tuscaloosa Ford. Congratulations on your new vehicle.

September 09, 2023

I had an excellent experience at the dealership. Hunter Kelley, the salesman was very helpful and knowledgeable. I liked their honesty, and their obvious pride in Ford products. I will get my servi More

by latrellehallum22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Kelley and Dana
Sep 10, 2023 -

Tuscaloosa Ford responded

Thank you for the positive review and for recommending our services. It brings us joy to learn that our helpful Sales Team was knowledgeable about the Ford products and ensured you had an excellent experience. We look forward to assisting you again at Five Star Tuscaloosa Ford.

September 02, 2023

Gage and Spencer were extremely helpful and made the entire process of buying our new Bronco an enjoyable experience. Good people and good service. More

by jdparham777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Spencer
Sep 04, 2023 -

Tuscaloosa Ford responded

Thank you for your amazing five-star review of Five Star Tuscaloosa Ford and for choosing us for your car-buying needs. We couldn't be happier to read that our Sales Team was extremely helpful and made your process an enjoyable experience. Congratulations on your new Ford Bronco and it makes us so proud that you were provided with good service.

September 01, 2023

This dealership was awesome big shot out to Hunter, and Dana the finance lady. Got a great deal on a 2023 Ford F-150 XLT sport . Definitely recommend u shop here. More

by mrfamu03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter and Dana
Sep 04, 2023 -

Tuscaloosa Ford responded

We are so thrilled to read your positive five-star review. It makes our Finance Team very happy they helped in getting you a great deal on your new 2023 Ford F-150 XLT Sport here at Five Star Tuscaloosa Ford. Congratulations on your new vehicle and thank you for your kind recommendation to shop with us.

August 25, 2023

The salesman was very helpful and very nice. The dealership in whole was easy to deal with. Will recommend them to anyone. More

by tommyjernigan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaivontaye Spates,Spencer Unruh
Aug 25, 2023 -

Tuscaloosa Ford responded

Thank you so much for letting us know that our Sales Team was very nice, helpful, and made the overall process smooth on your visit. We appreciate you for taking the time to leave us this great feedback and rating. You recommendation is valued, and please do not hesitate to reach out to us for any future needs at Five Star Tuscaloosa Ford.

August 22, 2023

Great people helped in everyday showed me options and clarified the differences people we nice and polite. More

by Wesleyled124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred simply Sean smith
Aug 23, 2023 -

Tuscaloosa Ford responded

Thank you for your positive five-star review of how great Five Star Tuscaloosa Ford is at helping and showing you options to clarify things better for you.

August 18, 2023

Excellent experience with the sales team at Tuscaloosa Ford. They were very knowledgeable and helpful. More

by Pitcher1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared and Frank.
Aug 19, 2023 -

Tuscaloosa Ford responded

It is such an honor to have your fantastic five-star review of how you had an excellent experience here at Five Star Tuscaloosa Ford. Our knowledgeable Sales Team is proud to know they were helpful and congratulations on your new purchase. Thank you for your business and have an incredible day.

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