Tustin Buick GMC
Tustin, CA
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My experience working with with dealership was awful! I would never recommend anyone to this dealership. The sells person sold me a car that wasn’t on the lot, registered the vehicle as if I had driven the would never recommend anyone to this dealership. The sells person sold me a car that wasn’t on the lot, registered the vehicle as if I had driven the car off the lot, funded the loan of the vehicle and forced me to make the first payment of the car 45 days after the purchase even though the car wasn’t in my possession. I made the first payment so it would not affected my credit, I ended up canceling the entire deal, had to wait another 2 weeks for the loan to close and removed from my credit. I am still waiting for my refund from the first payment I made. More
Visited this dealership to see what type of SUV I could get, and was very pleased with my experience. Josh and the manager Faizan were super helpful and really went out of their way for us. get, and was very pleased with my experience. Josh and the manager Faizan were super helpful and really went out of their way for us. More
I have been looking to get a new car for a couple months and was not sure which to get. I showed up at this dealership and was greeted by a gentleman named Josh. From start to finish he made the experience and was not sure which to get. I showed up at this dealership and was greeted by a gentleman named Josh. From start to finish he made the experience seemless. He was informative, thorough and extremely personable. Josh was sure to make us feel comfortable!! More
Left the dealership last night really excited about my purchase. Once I read over the receipt I realize there was some concerns. They took $1000 off my trade-in on my contract without telling me. I was of purchase. Once I read over the receipt I realize there was some concerns. They took $1000 off my trade-in on my contract without telling me. I was offered 4500 and on my contract it says 3500. i’ve contacted the dealership so let’s hope it works out. More
Amazing customer service! Josh was very helpful and understanding, the whole experience went smoothly and I can honestly say I will refer people to see him if they’re in the market for a car! understanding, the whole experience went smoothly and I can honestly say I will refer people to see him if they’re in the market for a car! More
Amazing customer service, Josh was very helpful and understanding with what I was looking for and patient because I had my 2 wild children with me! I just felt right being there after looking at other understanding with what I was looking for and patient because I had my 2 wild children with me! I just felt right being there after looking at other dealerships. Michael my finance guy was awesome. Broke everything down to me and got me out of there super fast! They both answered all my questions and always made sure my kids and I where comfortable or needed anything. Would definitely recommend and will go back for future purchases. Thank you!!! More
Good experience through the process of buying My Good experience through the process of buying My Car, Everyone was so respectful and nice. Josh Kaiser really helped me a lot through the proc Good experience through the process of buying My Car, Everyone was so respectful and nice. Josh Kaiser really helped me a lot through the process, He took the time with Me. Josh was very nice and respectful , He explained everything very well. Definitely recommended. More
Josh Kaiser was very knowledgeable, accommodating, and friendly. Erick in finance also made our purchase super smooth. All in all a wonderful car purchasing experience. friendly. Erick in finance also made our purchase super smooth. All in all a wonderful car purchasing experience. More
My experience with Josh Kaiser was above and beyond. He made me feel comfortable the whole time and was professional answering all questions I had. I am usually very weary of dealerships and have had my sh made me feel comfortable the whole time and was professional answering all questions I had. I am usually very weary of dealerships and have had my share of visits, but this was by far the very best! Please ask for Josh Kaiser if you are looking to buy any car, you will not regret it!! More

