Tustin Hyundai

There are other Hyundai dealerships around the area where I live but I choose to driver a little further for the customer service at OC Tustin Hyundai. The service has always been top notched and makes me fe I live but I choose to driver a little further for the customer service at OC Tustin Hyundai. The service has always been top notched and makes me feel like a valued customer every time I need to get a service done. Martin has always displayed professionalism and great product knowledge and also gets me in and out to get on with my day. Even my friends and family who have bought Hyundai vehicles from other dealerships in the past, I refer them to OC Tustin Hyundai for services because of great customers service experience. An experience like this deserves to be recognized! Great job Martin and OC Tustin Hyundai Team!! Definitely recommended! More

Trina is fantastic. She is friendly, knowledgeable and "goes to bat" for you. Nothing but praise for Trina and overall experience. I own many Hyndai cars bought at other dealers but I take them to Tust "goes to bat" for you. Nothing but praise for Trina and overall experience. I own many Hyndai cars bought at other dealers but I take them to Tustin Hyndai for service because of the trust I have in their quality of service. More

I went to Tustin Hyundai on a weekend and Elliot from the dealership received me and my friends. He was very patient and explained me about the base and premium packages along with 2T and 3.8 differences. I dealership received me and my friends. He was very patient and explained me about the base and premium packages along with 2T and 3.8 differences. I test drove both 2T base and 3.8 models. After test drive I went back to San Diego asking him for sometime to think about it. He was not pushy and the manager Frank was also friendly explaining about financing options. After a couple of weeks, Elliot followed up with me and I mentioned about the price quote I got at a local dealer in San Diego. Once I forwarded the copy of price quote I got, Elliot followed up with me and told that he would match the OTD price. When I went back the following weekend, Elliot have the vehicle ready for me and the finance person Sheryl had finished all the paperwork within 30 min. She explained me about additional warranty but was never pushy. She also worked with my credit union directly. When I went back the next day(which was yesterday) to drive back my new car, Elliot once again explained me everything with a short demo on the safety features. Ask for Elliot Rouff when you visit the dealership. Among the 3 dealerships I personally visited, Tustin treated me so nicely without being pushy, compared to other dealerships where they change their tone once you say you are not going to buy today. Btw I came to know that Elliot was a professional racer in 70s (I was surprised to know that). I worked with Elliot, Frank and Sheryl from Tustin and all three are super friendly. More

Wow...great experience. At 7:40 am I had a sudden opening in my calendar...so I used Hyundai Blue Link "Service LInk" command from my car to see if I could schedule my 7500 mile service. The Blue Li opening in my calendar...so I used Hyundai Blue Link "Service LInk" command from my car to see if I could schedule my 7500 mile service. The Blue Link agent booked my appointment at OC/Tustin Hyundai for 8am. I arrived at 7:59am...by 8:03 my car was already being serviced. A sat in a comfortable, clean and quiet waiting room and got a of email catch up work done. A little less than an hour later...Jeff came to tell me my car was done, oil changed, tires rotated...even washed and vac'd. I got a receipt and a vehicle inspection showing that everything was done and that my car was checked , fluids filled, etc. All for a very fair price. This kind of service makes life easy. Thanks team. More

We entered the lot and were met by salesperson Chris. He was new to the sales team, and it was great working with him to find the right car at the right price. No hassles, no hard sell, and we sealed the de was new to the sales team, and it was great working with him to find the right car at the right price. No hassles, no hard sell, and we sealed the deal. It was an overall great experience. I would also like to thank Andrea in reception for entertaining our son who was running on fumes with no nap. I would definitely recommend this dealership and if I can talk my wife into something other than an Audi SUV, we will be back. To the veteran surfer in finance, you inspired me to get back out in the water. Thanks. More

I highly recommend going to Tustin Hyundai and seeking out Kevin Rullan to help you with your car needs. Kevin is the most honest and communicative car sales associate I've ever worked with, and it was out Kevin Rullan to help you with your car needs. Kevin is the most honest and communicative car sales associate I've ever worked with, and it was a very pleasant, headache-free transaction to purchase my end of lease 2010 Genesis. The original dealer where I leased the car, 101 Vermont Hyundai -- DO NOT GO THERE -- tried to add on $1000 to the residual price of my leased car without telling me. Good thing I knew the residual price from the original lease contract, and when questioning the extra $1K, which they called a "refinance" fee that every dealer, Hyundai, GM, Ford, etc charges to buy out a leased vehicle. When I contacted Kevin, he found out and explained in detail that dealers usually charge $500 for safety inspection and smog check before selling a leased vehicle. That was good enough for me, and I drove 50 miles to make the deal with Kevin and Tustin Hyundai. How many sales associates actually take the time to find out stuff like that and then actually inform the customer? Kevin is not looking to squeeze every last possible dime out of you. He is genuinely trying to pair customers to the car they want at a fair price - after all, everyone has to eat. When we upgrade our other car to an Equus, we're going to Kevin. More

great buying experience, with friendly sales staff and easy buying transaction. Will definitely refer this dealership to others, and will go back to buy another car. easy buying transaction. Will definitely refer this dealership to others, and will go back to buy another car. More

Bill Farris is an extraordinary salesperson. He made my new car buying process seamless! I was in and out of the dealership in under 2 hours! We had negotiated most everything through the internet, I went new car buying process seamless! I was in and out of the dealership in under 2 hours! We had negotiated most everything through the internet, I went in filled out the paperwork and in 2 hours was sitting in my new shiny Sonata. There were no surprises, no pressure and no changes to anything already stated. It was an absolutely fantastic experience due to the efforts of Bill. I highly recommend if you are in the market for a Hyundai to contact Bill Farris. He answers all emails and phone calls promplty and sufficiently. More

I had a wonderful experience working with Bill first through email then over the phone negotiating the price. Once we settled on a price, Bill located the exact car with all the options that I wanted a through email then over the phone negotiating the price. Once we settled on a price, Bill located the exact car with all the options that I wanted and had it to the dealership 2 days later fully detailed with a full tank of gas! Bill even came in on his day off to walk me through using all of the controls, radio, and syncing my phone with the car's Bluetooth. I would also like to point out that Cheryl in Finance was very warm and friendly when she went over all of the paper work with my wife and I, and Chad (another salesman) took his time to start showing me the options on my car while I waited for Bill to come in on his day off. More

Being a young lady and going to a dealership alone can be a scary position to be in. Especially when it involves a huge purchase, such as a vehicle. At Tustin Hyundai, I had the pleasure to work with Bill Fa a scary position to be in. Especially when it involves a huge purchase, such as a vehicle. At Tustin Hyundai, I had the pleasure to work with Bill Farris. Bill was nice, friendy and very informative. He explained everything thoroughly and answered all my questions with accuracy. Not once did I feel taken advantage of for being a female or pressured into purchasing a car. My first car buying experience was with South Coast Toyota and I have to admit I had a way better buying experience with Tustin Hyundai than I did with South Coast Toyota. More