Tustin Lexus - Service Center

From the moment I drive through the service bay of Tustin Lexus, I’m greeted by friendly, personable employees. My service provider is always courteous and prompt even though this time I arrived mid-day duri Lexus, I’m greeted by friendly, personable employees. My service provider is always courteous and prompt even though this time I arrived mid-day during holiday season. He explained what my car needed and quickly accommodated me with a great loaner car to eliminate any inconvenience to me. Thank you Steve Rivera for your positive and professional attention, and thank you Tustin Lexus for being my go-to car dealership for many years!! More

Excellent service and transparency. Steve was awesome and provided a commitment to timeliness and quality Steve was awesome and provided a commitment to timeliness and quality More

Good service and follow up. Great staff in the service department , especially STEVE RIVERA. He is very knowledgeable and friendly! Great staff in the service department , especially STEVE RIVERA. He is very knowledgeable and friendly! More

Such great customer service. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. Rick takes care of us so nicely and has for several years. Love the video from the mechanic. Classy touch. More

They are serious about customers complaints. Located the problem correctly and fixed it. Good dealership Located the problem correctly and fixed it. Good dealership More

Great service. Friendly team members. My car was serviced within the time stated and I was kept informed at regular intervals. Friendly team members. My car was serviced within the time stated and I was kept informed at regular intervals. More

Very friendly and helpful group! Make you feel at home! The dealership is very attractive Make you feel at home! The dealership is very attractive More

They did a great job. Even though the service department was incredibly busy, Steve was able to get my car service completed before the expected time. Even though the service department was incredibly busy, Steve was able to get my car service completed before the expected time. More

I always get great service that is friendly, professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. More

This dealership is well staffed with knowledgable and courteous employees. The dealership does not appear to understaff technicians and advisors. courteous employees. The dealership does not appear to understaff technicians and advisors. More