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Tustin Lexus - Service Center

Tustin, CA

4.8
1,192 Reviews

1,192 Reviews of Tustin Lexus - Service Center

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September 13, 2025

Wyatt did a excellent job serving my Lexus so friendly and job was done in record time More

by Markbrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 14, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2025

I had an excellent experience at Lexus. The staff was very professional, friendly, and helpful. Everything was handled quickly and smoothly. I’m very satisfied and would definitely recommen More

by hanam0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 14, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 13, 2025

Good service, nice to customers and I am happy with the price and fast services More

by Ryan pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riviere
Sep 15, 2025 -

Tustin Lexus responded

Hello Ryan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

I appreciated the service provided by Rick at Tustin Lexus. My key fob’s battery was low and he made sure it was replaced.without having to be asked. The service on my vehicle was completed within the e More

by hortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Sep 14, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Great service by Wyatt. Always responsive, professional, focused on the customer. I really enjoyed working with him More

by demcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 14, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Service writer explained things well and delivered on his promises regarding amount of time to take care of our vehicle More

by lawsjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 11, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Alex was great and explained in detail what my problems were. Offered me a loaner car if I could leave it and said he would let me know when it was available. Would take several days. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - Service Dept.
Sep 11, 2025 -

Tustin Lexus responded

Hi Susan, we're happy to hear you had such a positive experience with Alex! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Great service by by my alternate service advisor ! !! Every thing was addressed properly, !! I was in and out quickly!! More

by Bigrigjim007
Workmanship
Recommend Dealer
Yes
Employees Worked With
Wyatt service advisor
Sep 11, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Great friendly service at this dealership. Prices are fair for the work done. Derek is a great service advisor. More

by LHattox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 11, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Derek! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

I went to Lexus without an appointment, and they were able to take care of everything in less than 90 minutes! The service was smooth, fast, and professional. Jack was especially great—friendly, helpful, More

by Ershadiamirh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 11, 2025 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!