Tustin Lexus - Service Center

Excellent dealer. Great salespeople and people in service. I'll be back for anything I need. Great salespeople and people in service. I'll be back for anything I need. More

Always timely and professional while being friendly. I feel I can trust my service agent Derek to give me correct information on my vehicle. I feel I can trust my service agent Derek to give me correct information on my vehicle. More

Courteous Friendly Expertise Explain car fix issues Ride pickup Professional Decor Waiting area Coffee station Clean issues Ride pickup Professional Decor Waiting area Coffee station Clean More

The service was exceptional. I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, ho I was traveling out of the area and my check engine light came on. Tustin Lexus got me in day off to diagnose the issue. They were quick, helpful, honest and advised on the most cost effective solution so that I could get my family safely home. More

Steve Ramirez my service advisor is always friendly & helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull helpful, explains everything and always goes out of his way to make sure everything is okay. Everyone is always so friendly from the moment you pull up till you leave. More

They were very helpful and friendly during my service. Lots of communication and I was able to get my car the same day Lots of communication and I was able to get my car the same day More

Wyatt was very good at explaining the work to be done and the work that was suggested. the work requested was done in a very timely manner. the work that was suggested. the work requested was done in a very timely manner. More

Easy to make appointment. Thorough inspection. Done when promised. What was friendly and provided good information. Thorough inspection. Done when promised. What was friendly and provided good information. More

They did a thorough inspection but the repair was super expensive. We received a refurbished transmission but we’re expecting a new one considering the price. The labour costs were also very high. We dea expensive. We received a refurbished transmission but we’re expecting a new one considering the price. The labour costs were also very high. We dealt with Tony Romero who was excellent. However, the atmosphere in the building didn’t appear positive. There seemed to be very little camaraderie among the staff. More

Good service and feedback. I give service advisor, Dennis Palacio, a 10! I will definitely ask for him again. I give service advisor, Dennis Palacio, a 10! I will definitely ask for him again. More