Tustin Lexus - Service Center

My car arrived by tow as my tire was slashed and my spare tire could not be installed due to multiple cracks. Lexus took in my car immediately, jot down notes, and put me in the most beautiful 2023 RX 350 as tire could not be installed due to multiple cracks. Lexus took in my car immediately, jot down notes, and put me in the most beautiful 2023 RX 350 as my loaner car, and I was out the door within 30 minutes. I appreciated the feedback that I received from the advisor Brando A, and he and the technicians were able to install in a new tire, order a new spare, and make adjustments to the brakes. I received great service at Tustin Lexus. Will be returning on my next visit during my 35,000 mileage check-up More

Thank you Brando for your caring and attention to detail. I will see you at my next service and will definitely send others your way! I will see you at my next service and will definitely send others your way! More

Wonderful service at Tustin Lexus. I have used them for years and very happy with all my service needs. I have used them for years and very happy with all my service needs. More

My Service Consultant, James Simmons, always does a great job, even when her really busy. job, even when her really busy. More

My experience has been very positive so far, they have been professional and timely on the service they provided. been professional and timely on the service they provided. More

Wonderful place to do business with. Employees care about you and your vehicle. Easy stress-free experience. Employees care about you and your vehicle. Easy stress-free experience. More

Great and clean dealership! Very awesome customer service! Would highly recommend! Everyone is so nice and welcoming! Very awesome customer service! Would highly recommend! Everyone is so nice and welcoming! More

My service writer Brando was great. To care of me and was super kind and fast To care of me and was super kind and fast More

Brando was great. I didn’t have to wait for transportation and my car was finished the time Brando said. I didn’t have to wait for transportation and my car was finished the time Brando said. More

Rick Samucci professionally attended to my car’s service needs. He was very thorough & patiently explained what needs to be done to my car. He was friendly & very welcoming so much so that you won’t hesitat needs. He was very thorough & patiently explained what needs to be done to my car. He was friendly & very welcoming so much so that you won’t hesitate to ask him any questions relating to my car’s service needs. I will highly recommend him to my friends’ & relatives’ car service needs. More