Tustin Lexus - Service Center

The service was very courteous and prompt. Communication about the status of repairs was good, as was disclosure of pricing. Communication about the status of repairs was good, as was disclosure of pricing. More

Evan, Derek, and Paul are amazing! Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they al Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they always keep you updated. 100% recommend getting your vehicle serviced here. More

My experience at Tustin Lexus 9/2023 was great. They had quick accommodation and service. Thank you Paul! They had quick accommodation and service. Thank you Paul! More

The dealership was clean, the staff were very friendly and my overall experience was very positive. and my overall experience was very positive. More

This was one of (if not the best) service experiences I have every received. From the moment I called, Steve was extremely helpful and kind. Once there, Evan was incredible with every step of my service ex have every received. From the moment I called, Steve was extremely helpful and kind. Once there, Evan was incredible with every step of my service experience. Evan phoned consistently to keep me updated on my vehicle. He was informative and the support and education he provided was awesome. I cannot thank the entire team enough for an absolutely wonderful experience. The bar has been raised to an all time high. Thank you to the Tustin Lexus team. More

Nick helped us with professional services. The process to rent a car for a day was also very smooth The process to rent a car for a day was also very smooth More

Efficient and timely service Rick was very personable and well organized. Comfortable waiting room with coffee and water and well organized. Comfortable waiting room with coffee and water More

Rick Massucci, always provide excellent customer service. I came without an appointment and Rick was able to accommodate the service to my car the same day. I came without an appointment and Rick was able to accommodate the service to my car the same day. More

James Simmons is my service advisor for this service. He’s the best advisor I’ve met at Tustin Lexus. He’s the best advisor I’ve met at Tustin Lexus. More

Service Department is great! They are helpful, efficient and very nice. They offer work stations while you wait for your vehicle. They explained everything being done on my ca They are helpful, efficient and very nice. They offer work stations while you wait for your vehicle. They explained everything being done on my car, gave me options on recommendations with no hard sell. I will continue to come here for my maintenance on my car. More