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Tustin Lexus - Service Center

Tustin, CA

4.8
948 Reviews
Call Service Center (714) 544-4800

948 Reviews of Tustin Lexus - Service Center

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December 17, 2022

Service Advisor Iman was great. Dealership is new and beautiful. I would recommend this to friends More

by ArtaiIrvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Dec 21, 2022 -

Tustin Lexus responded

Thank you for your stars and recommendation! We're so happy to hear you enjoyed your service visit! Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 15, 2022

Excellent service ! Good explanation and the courtesy prepared in advance: Very Clean and neat environment. More

by jiyoungkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Dec 15, 2022 -

Tustin Lexus responded

We're thrilled you enjoyed your visit! Thank you for your stars! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 01, 2022

Service adviser was friendly. Work done on time. The new dealership building was great. Will visit them when needed More

by prestonfettrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Report | Print
Dec 02, 2022 -

Tustin Lexus responded

Thank you for your business, Preston! We're so happy to hear our team provided you with an excellent visit! We look forward to working with you again. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 20, 2022

New and Clean facility. Service members are all outstanding with a 5-Star Rated service. More

by masnakayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Evan Nguyen, Keith Imoto
Report | Print
Nov 21, 2022 -

Tustin Lexus responded

We love your stars and look forward to continuing to provide you with excellent service! Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 19, 2022

I can feel service mind from them like can’t get from any dealer. I strongly recommend Tustin Lexus! More

by Chris_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen (service department)
Report | Print
Nov 21, 2022 -

Tustin Lexus responded

Thank you for choosing Tustin Lexus, Chris! We look forward to providing you with excellent service for years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 19, 2022

I had my 2012 RX350 serviced last week. I appreciated our service advor, Evan Nguyen, for his professionalism and keeping us informed in a timely manner. More

by irvinebradys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Nov 21, 2022 -

Tustin Lexus responded

Thank you for your stars! We're so pleased to hear Evan provided you with an excellent service visit. We hope your RX350 is running like new. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 17, 2022

I appreciate how quickly they are able to see me whenever I have an issue. They are always helpful and communicative. More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Nov 18, 2022 -

Tustin Lexus responded

Thank you for choosing Tustin Lexus, Gavin! We're thrilled our team always takes care of you. We look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 17, 2022

Rick Massucci is the main reason I keep coming back to Tustin Lexus. He is very professional, kind, and knowledgeable. He takes good care of my car and me. More

by ginio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Nov 18, 2022 -

Tustin Lexus responded

Thank you, Ginio! Our team works hard to provide excellent service and we're so proud of Rick for always taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 11, 2022

Great service. Advisors are courteous, knowledgeable, professional, and accommodating. The dealership and service areas are very clean and comfortable: I get the More

by EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre, Paul Kim
Report | Print
Nov 11, 2022 -

Tustin Lexus responded

Thank you for your stellar rating! It's a team effort here & we're thrilled to hear you always enjoy your visits. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 11, 2022

excellent and prompt service. the new service waiting area is clean and somewhat sterile. more art or plants would help relax customers as they wait. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Nov 14, 2022 -

Tustin Lexus responded

Thank you for choosing Tustin Lexus! We're so proud of our team for ensuring a quality experience. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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